Administrative Specialist - Switchboard

About the role

The Administrative Specialist at Switchboard serves as the first point of contact for callers, visitors, clients, families, staff, and community partners, maintaining a professional, calm, and helpful presence at all times.

Responsibilities

• Answer and route incoming calls
• Greet visitors
• Assist with initiating and following emergency procedures
• Aid with clerical tasks such as mail sorting and distribution, copying and faxing, booking conference rooms, and occasional data entry/updates

Requirements

• Must be 21 years of age or older
• Must have valid driver's license
• Minimum of high school diploma or GED
• 3 years relevant experience in administration, preferred
• Excellent oral and written communication skills
• Proficient in computer and Microsoft Office skills
• Must be able to attend 3 days of paid new hire orientation

Qualifications

• High school diploma or GED
• 3 years relevant experience in administration, preferred
• Excellent oral and written communication skills
• Proficient in computer and Microsoft Office skills

Skills

• Excellent oral and written communication skills
• Proficient in computer and Microsoft Office skills

Benefits

• Comprehensive health and welfare program
• Medical (including telemedicine via phone, web, app)
• Dental
• Prescription drug
• Preventative care
• Mental health services
• Student loan debt assistance
• Tuition reimbursement and continuing education assistance
• Generous time-off (start accruing 1st day)
• 403(b) retirement plan with matching benefit
• Voluntary/employee paid supplemental life and accident coverage
• Employee assistance / work-life balance program

Pay

The pay range for this position is $20.00 to $23.30 per hour, depending on education and experience.

Schedule

This position is located in Rutland, MA and the schedule is Monday-Friday 8am-4pm.

Company Overview

Devereux Massachusetts is a nationally recognized organization dedicated to helping children and adults with Autism Spectrum Disorders and other psychological, emotional, and behavioral disorders. Through our residential and placement services in the community, we help individuals learn the skills needed for independent living and making meaningful life choices. We provide supportive settings in comfortable home environments and ensure that individuals have access to services that are appropriate to their developmental level, cognitive, emotional, and social abilities.

Qualifications

• High school diploma or GED
• 3 years relevant experience in administration, preferred
• Excellent oral and written communication skills
• Proficient in computer and Microsoft Office skills
• Must be able to attend 3 days of paid new hire orientation

Company Culture

At Devereux, Servant Leadership is embedded throughout our culture and every aspect of our organizational framework. Our mission-driven, people-first mindset is at the heart of the compassionate and high-quality programming we provide – every day – for the individuals and families we serve, and other key stakeholders. We believe a workplace rooted in inclusivity – offering a sense of belonging to all those who walk through our doors – is fundamental to delivering the highest quality healthcare services. Through open dialogue and the creation of brave spaces, we will engage in work that gives each of us a chance to change the world – one person, one family, one community at a time.

What Devereux Offers You

• Competitive salary
• Comprehensive health and welfare program
• Medical (including telemedicine via phone, web, app)
• Dental
• Prescription drug
• Preventative care
• Mental health services
• Student loan debt assistance
• Tuition reimbursement and continuing education assistance
• Generous time-off (start accruing 1st day)
• 403(b) retirement plan with matching benefit
• Voluntary/employee paid supplemental life and accident coverage
• Employee assistance / work-life balance program