Administrative Specialist Senior

About the role

The Alcoholic Beverage Control Board develops and enforces reasonable administrative regulations relative to the sale and use of alcoholic beverages, tobacco, nicotine and vapor products. The Department of Alcoholic Beverage Control includes various divisions such as the Commissioner’s office, The Division of Tobacco, Nicotine, and Vaper Products, the Distilled Spirits and Malt Beverage divisions, an Administrative Services Branch, a Legal Division and an Enforcement Division.

Responsibilities

• Receives and processes professional license applications on a statewide basis.
• Provides initial review and enters payment for license applications and renewals received.
• Provides high-level review, evaluation, development and implementation of licensing programs and processes.
• Enters and monitors data in the department database.
• Prepare reports and in-depth data analysis for management.
• Responds to inquiries from both department staff and the public regarding license applications and general processes.
• Communicate processes and procedures for completing an application to both staff and applicant.
• Communicate license status information to licensees that is limited to: status, payment information, and any application deficiencies.
• Process appropriate payments for application fees, refunds, and other licensing processes into our statewide database.
• Cross-train in all areas of licensing processes and perform those duties as needed.
• Complete any special project or assignment as directed by management.
• Perform other duties as assigned.

Requirements

• Education: Graduate of a college or university with a bachelor's degree.
• Experience, Training, or Skills: Three years of professional, administrative, or business experience.
• Substitute Education for Experience: Additional education will substitute for the required experience on a year-for-year basis.
• Substitute Experience for Education: Additional administrative, business, research, and/or clerical experience will substitute for the required education on a year-for-year basis.
• Special Requirements: None.

Qualifications

• Must be currently authorized to work in the United States for any employer.

Skills

• Excellent organizational skills including time management and meeting deadlines.
• Attention to detail being thorough and accurate in completing tasks.
• Excellent verbal and written communication skills.
• Excellent Customer service skills.
• Ability to work cooperatively as part of a team being able to set aside personal conflicts.

Benefits

• A 37.5-hour work week (with occasional overtime required).
• Paid time off (sick and vacation) plus paid holidays.
• Overtime and compensatory time.
• Affordable health insurance with optional Health Reimbursement Account.
• Life insurance.
• Retailer’s retirement plan.
• Wellness incentives program.
• Training and career development opportunities; paid continuing education.
• Optional Deferred Compensation program (401K).
• Employee discounts on electronics; health and wellness; retail; travel, events and entertainment; and services and education.
• Telecommuting and flexible work schedules.

Pay

Salary range: $3,273.74 - $4,910.60 Monthly

Schedule

18A | 37.5 HR/WK