Jobs · Administrative · Virginia

Administrative Specialist

Virginia Commonwealth University · Richmond, VA · 3 wk ago
AdministrativeFull-time
We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections where there is real specific content. Must not repeat job title. Must not include Job ID etc. Must remove boilerplate. Must preserve all substantive info. Let's parse the posting. Advertising Summary: Campus Card Services has an exciting opportunity for growth in supporting Card Office operations. The Administrative Specialist is an hourly position on the MCV Campus that will assist the Customer Service Supervisor with the daily administration of the Card Office. Unit: Technology Services Department: Technology Support Services Department Summary: Virginia Commonwealth University (VCU) Technology Services is a central IT organization supporting the academic, research, and administrative missions of the university. Technology Services provides scalable, secure, and innovative technology solutions to all VCU units. We are seeking a Equipment Technician to join our team. Wait, there is confusion: The posting mentions Administrative Specialist then later says "We are seeking a Equipment Technician". Might be a mistake but we must preserve all substantive info. So we need to include both? The content includes both roles? The summary mentions Equipment Technician but duties are about Administrative Specialist. We'll keep all info. Then "Duties & Responsibilities" repeated: The Administrative Specialist is an hourly position on the MCV Campus that will assist the Customer Service Supervisor with the daily administration of the Card Office. This position will perform general administrative duties that will include, but are not limited to: list. Then Minimum Qualifications list. Then Salary Range: 18.00 (presumably $18.00 per hour). Benefits: description. Then FLSA Exemption Status: Non-Exempt Restricted Position: No Flexible Work Arrangement: Fully Onsite Contact Information Contact Name: Mary Teller Contact Email: mkteller@vcu.edu We need to decide sections. About the role: could be the introductory paragraph(s) describing the role, unit, department summary. We'll combine. Responsibilities: the list of duties. Requirements: maybe the minimum qualifications (availability, experience, etc.) Could be separate from Qualifications? The instructions list both Requirements and Qualifications as possible headings. We need to decide which to use. Usually Requirements = minimum qualifications, Qualifications = preferred or additional. But we have only minimum qualifications. Could put under Requirements. Could also put under Qualifications if we think it's qualifications. But we should not create thin sections. We'll choose one: Requirements for the minimum qualifications. Skills could be extracted from qualifications (strong customer service skills, computer skills, etc.) but we could also put under Skills. However we must not create thin sections; better to combine similar info. We have Pay: Salary Range: 18.00 (likely $18.00/hour). That's specific, so we can include Pay section. Benefits: we have description, so include Benefits. Schedule: we have availability Monday-Friday 8:30am-4:30pm, plus possibly weekends if needed. That's schedule info. So include Schedule. We should not include sections like About the role if we have no content? We have introductory paragraphs: Advertising Summary, Unit, Department Summary. That's about the role. So include About the role. Now we need to format. We must not repeat job title as heading. So no

Administrative Specialist

. Use headings for sections. We need to use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So each heading

About the role

etc. We need to use
  • for any list of duties/requirements/benefits, and

    for prose. We must preserve ALL substantive information; do not invent or summarize away detail. We must remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. There's no explicit boilerplate besides maybe the contact info? Contact info is not boilerplate; we should keep? The instructions: "Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

    or drop it." Contact info is minor metadata; we could fold into a short

    or drop it. The instruction says we can drop it. It's not required to keep. However we might keep as a short paragraph under About the role? It's not essential. Safer to drop it? The instruction: "fold minor metadata into a short

    or drop it." So we could include a short

    with contact info. But we also have to avoid duplication. We'll include a short paragraph with contact info under About the role maybe. We must not include FLSA Exemption Status etc. That's minor metadata; could be folded into a short

    or dropped. Probably drop. We must not include "Restricted Position: No Flexible Work Arrangement: Fully Onsite". That's schedule info? Actually schedule is Fully Onsite. That's schedule info. So we could include schedule: Fully Onsite, Monday-Friday 8:30am-4:30pm, weekends if needed. We need to preserve all substantive information. So schedule details: Monday-Friday 8:30am-4:30pm, weekends if needed, Fully Onsite. Now let's extract substantive content. Advertising Summary: "Campus Card Services has an exciting opportunity for growth in supporting Card Office operations. The Administrative Specialist is an hourly position on the MCV Campus that will assist the Customer Service Supervisor with the daily administration of the Card Office." Unit: Technology Services Department: Technology Support Services Department Summary: "Virginia Commonwealth University (VCU) Technology Services is a central IT organization supporting the academic, research, and administrative missions of the university. Technology Services provides scalable, secure, and innovative technology solutions to all VCU units. We are seeking a Equipment Technician to join our team." Note: The last sentence about Equipment Technician seems contradictory but we keep it. Duties & Responsibilities: repeated sentence then list: - Daily production and distribution of ID cards - Leading front-line customer service support by being thoroughly knowledgeable of departmental policies and procedures - Supervision, training, and development of all hourly employees - Completes and prepares daily deposits from customer service operations - Monitors customer service emails and responds to inquiries. - Monitors group carding schedules or other customer service events and coordinates with office staff - Maintains office supply inventory and ensures inventory logs are up to departmental standards - Troubleshoots some office equipment issues - Other duties as assigned Minimum Qualifications: - Must be available to work Monday through Friday between the hours of 8:30 am and 4:30 pm - 2+ years related experience working in an administrative office - 2+ years of accounting and cashiering experience - Strong customer service skills with excellent written and verbal communication - Strong computer skills with knowledge of MS Office and Google Suite - Must be able to take initiative and work independently - Must be able to work with a variety of personalities in professional business situations - Must have reliable transportation and can work weekends if needed - Demonstrated ability to work in and foster an environment of respect, professionalism and civility with a population of faculty, staff, and students from all backgrounds and experiences, or a commitment to do so as a staff member at VCU. Salary Range: 18.00 (likely $18.00 per hour) Benefits: "All full-time university staff are eligible for VCU’s robust benefits package that includes comprehensive health benefits, paid annual and holiday leave, generous tuition benefits, retirement planning and savings options, tax-deferred annuity and cash match programs, employee discounts, well-being resources, abundant opportunities for career development and advancement, and more." FLSA Exemption Status: Non-Exempt (maybe not needed) Restricted Position: No Flexible Work Arrangement: Fully Onsite Contact Information: Contact Name: Mary Teller Contact Email: mkteller@vcu.edu Now we need to decide sections. About the role: combine Advertising Summary, Unit, Department Summary, maybe contact info? We'll keep contact info as a short p. Responsibilities: list of duties. Requirements: minimum qualifications list. Skills: maybe we could extract skills from qualifications: strong customer service skills, excellent written and verbal communication, strong computer skills, MS Office, Google Suite, initiative, independent work, interpersonal skills, transportation, weekend availability, respect environment. But that's essentially same as qualifications. To avoid thin sections, we could put skills under Requirements or Qualifications. Since we have both Requirements and Qualifications as possible headings, we could put minimum qualifications under Requirements, and maybe put "Skills" as a separate section if we have distinct skill statements not covered elsewhere. But the qualifications already include skills. Might be redundant. Better to just have Requirements (including qualifications) and maybe Skills not needed. However instructions say "Prefer a few substantive sections over many thin ones." So we should avoid creating a Skills section if it's just repeating qualifications. So we will not include Skills. Benefits: we have description. Pay: Salary Range: 18.00. Schedule: availability Monday-Friday 8:30am-4:30pm, weekends if needed, Fully Onsite. We could also include "FLSA Exemption Status: Non-Exempt" as minor metadata; we could drop. Now we need to output HTML fragment only, no /, no markdown. We'll produce something like:

    About the role

    Campus Card Services has an exciting opportunity for growth in supporting Card Office operations. The Administrative Specialist is an hourly position on the MCV Campus that will assist the Customer Service Supervisor with the daily administration of the Card Office. Unit: Technology Services, Department: Technology Support Services. Virginia Commonwealth University (VCU) Technology Services is a central IT organization supporting the academic, research, and administrative missions of the university. Technology Services provides scalable, secure, and innovative technology solutions to all VCU units. We are seeking a Equipment Technician to join our team.

    Contact: Mary Teller (mkteller@vcu.edu)

    Responsibilities

    • Daily production and distribution of ID cards
    • Leading front-line customer service support by being thoroughly knowledgeable of departmental policies and procedures
    • Supervision, training, and development of all hourly employees
    • Completes and prepares daily deposits from customer service operations
    • Monitors customer service emails and responds to inquiries
    • Monitors group carding schedules or other customer service events and coordinates with office staff
    • Maintains office supply inventory and ensures inventory logs are up to departmental standards
    • Troubleshoots some office equipment issues
    • Other duties as assigned

    Requirements

    • Must be available to work Monday through Friday between the hours of 8:30 am and 4:30 pm
    • 2+ years related experience working in an administrative office
    • 2+ years of accounting and cashiering experience
    • Strong customer service skills with excellent written and verbal communication
    • Strong computer skills with knowledge of MS Office and Google Suite
    • Must be able to take initiative and work independently
    • Must be able to work with a variety of personalities in professional business situations
    • Must have reliable transportation and can work weekends if needed
    • Demonstrated ability to work in and foster an environment of respect, professionalism and civility with a population of faculty, staff, and students from all backgrounds and experiences, or a commitment to do so as a staff member at VCU

    Benefits

    All full-time university staff

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