Administrative Specialist

About the role

At Vanguard Truck Centers we invest in our people and recognize that our employees are our greatest assets. We are seeking talent that is driven with a great attitude, has a desire for success, team‑oriented and are ultimate leaders. Mission: To lead the industry in consistently meeting or exceeding our customer's expectations in the pursuit of profitable growth. Values: To protect our integrity first; To promote ingenuity and challenge everything; To develop people; To pursue excellence. The Company: Our strength is in our people and teamwork. Vanguard Truck Centers owns and operates full service commercial truck centers in the United States. Our unique footprint allows us to provide a diverse range of products and services across many industries, and across the country. Vanguard Truck Centers is a Successful Company that is Growing and Profitable.

Responsibilities

• Greets customers in pleasant and professional manner
• Computes customer bills
• Receives cash, check and credit card payments from customers
• Manages and accounts for cash in cash‑box and credit card receipts
• Refers customers who have questions about work performed to appropriate party
• Handles customer complaints with integrity and poise, and when necessary, refers dissatisfied customers to appropriate individual
• Maintains and files repair orders, parts invoices, rental forms; lists missing documents
• Assists service and parts department with telephone coverage
• Assists with clerical duties as requested
• Types memos, correspondence, reports, and other documents
• Assists service customers during the morning and evening service rush whenever possible
• Maintains a professional appearance
• Keeps work area neat and clean
• Additional responsibilities as needed

Qualifications

• High school diploma
• 3+ years of accounting and/or accounts receivable experience
• 3+ years of cashier experience
• Detail oriented, highly organized, and motivated to provide great customer service
• Requires a strong sense of urgency
• Computer skills and knowledge of Microsoft products
• Organized, dependable, and accurate
• Minimum of 3 years of parts, inventory, and general office experience
• Industry experience a plus
• Requires good verbal and written skills; must be able to effectively communicate at all levels of the organization
• Background screening is a mandatory pre‑requisite for employment consideration

Benefits

• Competitive salary
• 401k with employer match (after 3 months of employment)
• Medical, dental, and vision insurance
• Employer paid STD and Basic life
• Optional life and LTD
• Flexible Spending Account
• PTO – Paid Time Off program
• Career Advancement Opportunities