Administrative Specialist

Position Summary

Necco has an opportunity for a career as Administrative Specialist. This role will provide value to the company by supporting the activities of the team and being a liaison to the finance department.

Responsibilities

• Accurately and promptly enter data into applicable systems (e.g., intakes, respites, moves, discharges) within 24 hours
• Provide feedback to team members regarding the presence and absence of documentation through generated reports, if applicable
• Maintain and track all referrals through applicable databases, if applicable
• Complete all state-specific database requirements
• Serve as a liaison to the Finance Team regarding issues related to billing and payments to the office and programs
• Verify insurance for Integrated Services Behavioral Health clients at entry and on an ongoing basis, if applicable
• Review reports to ensure accuracy of billing and foster parent payments and coordinate changes through Billing Specialist in corporate Finance Department
• Serve as a liaison amongst the Program Director, direct service staff, shared service staff (i.e. Finance and HR), and others as appropriate
• Provide current and accurate information to the team regarding per diems and any other missing/needed financial data
• Process and submit expenses to the state or other entities for reimbursement, if applicable
• Pay invoices in Certify, as required
• Maintain electronic employee files and ensure their accuracy
• Notify employees of upcoming documents needed for Electronic File Management (EFM) and escalate to Program Director as needed
• Oversee external office communications (e.g., phone, fax, mail, front desk, and email) and arrange and ensure coverage as needed
• Work with the Facilities Manager to ensure a well-maintained and clutter-free office space, addressing issues as they arise
• Aids in ensuring office space is maintained to meet required COA, State and Federal safety standards
• Submit quarterly office checks/audits to Safety and Risk, as applicable
• Attend and participate in Necco meeting structure, administrative specialist conference calls and activities
• Communicate in a responsible, courteous and professional manner with stakeholders
• Ensure the confidentiality of client records and office environment
• Accept additional tasks from self-directed work team as appropriate

Qualifications

• Minimum of 21 Years of Age
• High School Education (Degree Preferred)
• Valid Driver’s License
• Minimum of 3 Years’ experience in office, data entry and/or billing
• 25/50 to 100/300 Auto Insurance Coverage depending on role and responsibilities
• Training and Travel willingness
• Excellent organizational and technological skills
• Excellent written and oral communication skills
• Successful completion of all required criminal background checks
• Must possess the skills to navigate and execute software programs (i.e Microsoft Office, Database, Electronic Health Record, Dashboard)
• Must have the ability to identify issues and willingness to discuss with appropriate teammates
• Must have the ability to enter timely and accurate data
• Must have the ability to adhere to scheduled and unplanned deadlines