Administrative Specialist

About the role

This full-time on-site position is focused on administrative responsibilities including inbound and outbound physical mail, copying, scanning, filing legal documents, front desk, and other administrative tasks. In this position you will need a strong work ethic and be able to work well both independently as well as in a team environment. This is a full-time on-site position in our office in Chicago, IL. No legal experience necessary.

Responsibilities

• Document scanning, copying and mailing
• Filing and recording legal documents
• Working independently in the office at times with department support always available
• Consistently and accurately updating case management systems
• Retrieving and responding to a variety of clients and internal firm requests via phone or email
• Learning basic legal documents and terminology
• Ensuring timely, courteous, and thorough responses to a heavy volume of email correspondence
• Providing exceptional customer service to clients at every level of interaction
• Providing support to attorneys in a high volume, time sensitive atmosphere
• Maintaining strict confidentiality of client and borrower information and firm processes
• Performing other duties and responsibilities as needed
• Ability to carry 10 pounds or more

Qualifications

• High school degree required
• College degree strongly preferred
• Must have recently graduated from college or have 4-5 years of relevant experience

Knowledge, Skills & Abilities

• Must have excellent verbal and written communication skills
• Must have proficiency in MS Office suite
• Must be committed to providing exceptional customer service
• Must be able to work with others in a congenial and team-oriented manner
• Must be self-motivated
• Must possess exceptional organizational skills; the position requires the ability to multi-task and be adaptable to continual change
• Must have excellent attention to detail

Physical Demands

• While performing the duties of this job, the employee is frequently required to sit, talk, or hear
• The employee is occasionally required to stand, walk, use hands to finger, handle, or feel; reach with hands and arms, and stoop, kneel, or crouch
• The employee must occasionally lift and/or move up to 25 pounds
• Specific vision abilities required by this job include close vision and ability to adjust focus

Work Environment

• This position is fully in-office and is not eligible for remote work
• Regular attendance during standard business hours is required
• Daily use of banking systems, accounting software, and remote deposit scanning equipment is expected
• The office environment is generally quiet to moderate in noise level

Pay

$21.00-$22.00/Hourly