Administrative Specialist
Intellibee Inc · Raleigh, NC · 1 mo ago
AdministrativeFull-time
Key Responsibilities
- Provide daily administrative support to NMAC Manager and Program Manager/Network Engineer, including scheduling, documentation, file management, P-care reconciliation, travel arrangement and calendar management.
- Maintain organized records and ensure administrative compliance with the State 911 Plan.
- Aid in preparing reports, correspondence, briefing materials, and presentations and MOUs.
- Support coordination of internal and external meetings, workshops, and PSAP-related engagements.
Operational Coordination
- Affiliate with tracking project milestones, follow-ups, and operational tasks required for statewide ESInet and NG911 support.
Financial Support
- Aid the Financial Analyst to the Board with accounting responsibilities specific to the 911 surcharge fee collection.
- Assist with accounts payable tasks as assigned, including processing invoices, tracking expenditures, and ensuring adherence to fiscal policies.
- Maintain financial documentation and organize revenue/expense records related to NG911 operations.
Program & Process Support
- Monitor administrative components of NG911 projects and initiatives.
- Contribute to process improvements that enhance efficiency, organization, and service continuity.
- Collaborate with staff and stakeholders to maintain consistency with standards established by the State 911 Board.
Required Skills & Qualifications
- Strong administrative, organizational, and documentation skills.
- Proficiency in Microsoft Office 365 and collaboration tools (Teams, SharePoint, Excel, Word).
- Effective written and verbal communication abilities.
- Ability to manage multiple priorities in a fast-paced, service-oriented environment.
- Strong attention to detail and ability to maintain accurate financial and operational records.
Preferred Qualifications
- Experience supporting government, public safety, or emergency communications programs.
- Familiarity with NG911, ESInet, or PSAP operations.
- Background in accounts receivable/accounts payable or financial tracking.