Administrative Specialist

About the role

This is a Contract to Hire Administrative Specialist position based out of Omaha, NE, supporting a medical billing team for home healthcare. The role is based in a small office environment with most colleagues working remotely; initially the position requires onsite work, with the possibility of a hybrid schedule after six months.

Responsibilities

• Provide administrative support and manage various administrative tasks.
• Deliver exceptional customer service with a personable and engaging approach.
• Assist in medical billing and handle claims efficiently.
• Perform accounting tasks including invoicing and reconciliations.
• Identify and solve problems, ensuring accuracy in claims processing.
• Utilize Microsoft Office tools, particularly Excel, to create spreadsheets and pivot tables.
• Contribute to process improvements through curiosity and technical skills.
• Demonstrate accountability and responsibility in all tasks.

Skills

• Strong attention to detail.
• Excellent customer service skills.
• Proficiency in Microsoft Office, especially Excel.
• Typing speed of 35-45 WPM.
• Ability to communicate effectively and proactively.
• Accountability and responsibility in completing tasks.
• Background in medical billing or healthcare is advantageous.
• Experience with claims is beneficial.
• Knowledge in accounting or reconciliations is helpful.
• Technical skills with a focus on AI and process improvement.
• Potential for growth into an account manager role.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Pay

The pay range for this position is $21.63 - $28.84 per hour. Individual compensation offered within this range will depend on qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job‑related factors.

Schedule

Work hours are flexible, with options including 8‑5, 9‑6, or 6:30‑3:30. The role begins onsite; after six months there is the possibility of transitioning to a hybrid schedule.