ADMINISTRATIVE SPECIALIST

Location: Texarkana, AR (Miller County) • Anticipated starting salary: $35,610.02 • Posting ends August 24, 2026

About the Role

Social Services Assistants play an important role in supporting children and families involved with the Division of Children and Family Services (DCFS). This position provides direct support to families through transportation assistance, supervision of family time, and engagement with children and caregivers to help support safety, stability, and well-being.

Frequent in-state travel is required. The job demands flexibility to meet the needs of families, including availability during mornings, evenings, and weekends. Assistants must be able to lift 50 pounds, safely supervise and transport children of various ages, and support families through positive communication, professionalism, and dependable service delivery.

Responsibilities

• Perform a variety of administrative functions, including answering phones, responding to emails, managing office supplies, and maintaining office equipment.
• Maintain and update office filing systems, both physical and electronic, ensuring documents are properly organized and easily accessible.
• Draft and proofread internal and external communications, including memos, reports, and correspondence.
• Coordinate meetings, appointments, and conferences for agency staff and leadership.
• Manage calendars, ensuring appointments, deadlines, and meetings are scheduled efficiently and with attention to priority.
• Prepare and distribute meeting agendas, take minutes, and track follow-up actions for meetings.
• Create, maintain, and update records, files, and databases, ensuring accuracy and compliance with agency and state policies.
• Provide helpful, professional, and timely responses to inquiries, referring questions to appropriate staff when necessary.
• Accurately input and maintain data in electronic systems, databases, and spreadsheets.
• Monitor and update records or databases to ensure information is current and accurate.
• Ensure supplies and materials are ordered and available to meet operational needs.

Requirements

• A high school diploma or equivalent is required.
• Ability to work with children and adult clients of all ages, including engagement on parenting and basic life skills.
• Strong communication, time management, and organizational skills.
• Ability to work independently and collaborate with community partners, agency staff, and families.
• Ability to handle sensitive and confidential information with discretion and in compliance with state and federal privacy laws.
• Knowledge of office software applications (e.g., Microsoft Word, Excel, PowerPoint) and familiarity with office equipment (e.g., copiers, fax machines, phone systems).
• Proactive in identifying opportunities for process improvement and streamlining office operations.

Skills

• Draft clear, concise, and professional correspondence.
• Interact with the public, staff, and leadership in a professional and approachable manner.
• Maintain organized records and files.
• Assess situations, troubleshoot problems, and implement effective solutions in a timely manner.

Benefits

The Department of Human Services offers a pension, maternity leave, paid state holidays, and other perks. At DHS, we take care of our employees so you can help care for others.

Pay

Salary range: $35,610 – $52,703 (Pay Grade: SGS02)