Administrative Specialist

About the role

AgWest Farm Credit is a member-owned financial cooperative providing financing and related services to farmers, ranchers, agribusinesses, commercial fishermen, timber producers, rural homeowners and crop insurance customers across a seven-state territory in the Western United States. As part of the 100+ year-old Farm Credit System, AgWest supports agriculture and rural communities. The Administrative Specialist II or III role sits in the Learning and Research department in Spokane, Washington (Headquarters), reporting to the VP, BMC and Advising. The position provides comprehensive administrative and program support for the Family Business Facilitation practice and Learning and Research, coordinating client and service-request processes, assessments, communications, scheduling, meeting and event logistics, invoicing, vendor payments, educational assistance administration, shared channels, and file and system records. This is a great opportunity for someone who brings energy, sound judgment, and a genuine passion for helping others.

Responsibilities

• Coordinate, track, and implement all processes and activity for the facilitation practice, from initial client inquiry to post-session reporting and communications.
• Prepare and administer client assessments, including assessment customization, data entry, tracking responses, and compiling results to share with facilitators and clients.
• Provide general administrative support for the team, including process coordination, system administration, ad-hoc tasks, onsite meeting support, clerical tasks, team reporting, printed materials production, and data validation.
• Draft and send professional documents and written communications to AgWest customers and staff.
• Monitor, maintain, and respond to inquiries and requests through shared email boxes, phone, voicemail, and calendars.
• Plan and reserve meeting rooms, AV, meals, snacks and other event and venue-related details for planning sessions, team meetings, and other events at AgWest and third-party facilities.
• Schedule and confirm participant availability for meetings.
• Coordinate and administer invoicing and accounts payable processes for third-party vendors, including documentation and approvals.
• Create and maintain up-to-date, professional, and detailed work instructions and templates.
• Maintain and assure consistent file organization and administration.
• Proactively identify and implement enhancements to systems, processes, and templates