ADMINISTRATIVE SERVICES MANAGER III / EMERGENCY APPOINTMENTS HOMELESSNESS

This opportunity is part of an emergency recruitment to address the homelessness crisis declared by the LA County Board of Supervisors. The Department of Mental Health is filling Administrative Services Manager III vacancies under an emergency order, with potential for permanent County employment after a 90-day assessment period.

Responsibilities

• Plans, organizes, controls, integrates, and evaluates the work of an assigned section; develops, implements, and monitors work plans to achieve goals and objectives.
• Manages, supervises, and oversees the development, implementation, and evaluation of plans, programs, policies, work processes, systems, and procedures to meet annual goals and standards.
• Develops performance metrics, evaluates section performance, and identifies opportunities to improve efficiency and effectiveness.
• Manages section staff by establishing performance requirements, conducting evaluations, providing training and coaching, and recommending disciplinary action as needed.
• Prepares and reviews sensitive documents such as Board letters, memos, reports, and business correspondence for executive management, regulatory agencies, and other stakeholders.
• Directs and oversees complex research assignments using qualitative and quantitative analytical methods to ensure data integrity and relevance for decision-making.
• Represents the department on highly sensitive issues, making presentations, providing consultation, resolving conflicts, and negotiating agreements with external agencies.
• Oversees auditing activities and evaluates processes and programs to ensure compliance, effectiveness, and proactive responses to emerging issues.
• Performs administrative duties, including maintaining files and ensuring compliance with federal, state, and local laws and departmental policies.

Example Duties

• Human Resources:
  • Directs administrative staff in areas such as classification, recruitment, selection, discipline, policy, occupational health and safety, and payroll services.
  • Oversees test validation studies and complex research assignments, including job analysis and adverse impact analysis.
  • Represents the department on examination appeals, classification studies, investigations, and other sensitive issues.
  • Prepares corrective action plans and department-wide reports on disciplinary action, leave of absence, risk management, litigation, and training.
• Contracts:
  • Supervises contracting staff in the development and administration of contracts for various services.
  • Recommends the priority of services for contracting based on departmental plans.
  • Directs studies of departmental activities to assess workload, personnel, equipment, and material requirements.
  • Represents the department on County Protest Policy Panel matters and audits from the Auditor-Controller and District Attorney.
  • Performs technical reviews of contract solicitation, development, negotiation, and approval processes.
  • Prepares reports for regulatory agencies, financial reports for grant funding, and solicitation documents.
• Budget/Finance:
  • Directs staff in the preparation and administration of the budget for a large County department.
  • Oversees studies involving funding for new state-mandated programs and other complex research assignments, such as budget forecasting and cost-benefit analysis.
  • Prepares complex financial reports, including financial impact analyses, program rate reviews, budget status, and cash flow reports.
  • Represents the department on fiscal disallowances, settlement agreements, and funding curtailment issues.
• General Administration:
  • Directs and oversees investigations into misconduct, fraud, and abuse of authority.
  • Represents the department on audits from the Auditor-Controller and reports from the District Attorney.
  • Creates and maintains files for investigative reports, corrective action plans, and internal audit reports.

Requirements

Minimum Requirements: Candidates must meet one of the following options:

• Option 1:
  • Two years of bona-fide supervisory experience* over a unit of analysts in human resources, budget, finance, contracts, or a closely-related administrative field.
  • Two additional years of experience at the level of a journey analyst** or higher in one or more of these fields.
• Option 2:
  • Two years of any bona-fide supervisory experience*.
  • Four years of experience at the level of a journey analyst** or higher in human resources, budget, finance, contracts, or a closely-related administrative field.
• Option 3:
  • Two years of experience at the level of a senior analyst*** or higher in a consultative role within the Department of Auditor-Controller, Chief Executive Office, Department of Human Resources, or Internal Services Department's Countywide Contracts Division.
  • Four years of experience at the level of a journey analyst** or higher in human resources, budget, finance, contracts, or a closely-related administrative field.

*Bona-fide supervisory experience includes planning, assigning, and reviewing staff work; evaluating performance; participating in hiring; and performance management.

**Journey-level analyst work involves independently performing assignments requiring professional judgment, initiative, and creativity to address complex, sensitive, or controversial problems in administrative functions.

***Senior-level analyst work involves leading or managing specialized, complex analytical assignments impacting major departmental programs or providing consultation to management in County line departments.