Administrative Services Manager

EW Grobbel is a family-owned food company established in 1883, headquartered in Detroit’s historic Eastern Market. Specializing in whole-muscle meat proteins and pickle products, we are known as “America’s Oldest Corned Beef Specialist” and supply thousands of locations nationwide. With 140 years of delivering high-quality food, EW Grobbel has been recognized as one of Crain’s “50 Fastest Growing Companies in Detroit” and is positioned to become a national powerhouse.

About the Role

The Administrative Services Manager leads a centralized team of administrative professionals, ensuring effective assignment of resources, balanced workloads, and consistent, high-quality support across the organization. This role focuses on developing administrative staff, standardizing processes, coordinating coverage, and continuously improving administrative services.

Responsibilities

• Team Leadership
  • Assign administrative staff based on departmental needs, workload, and organizational priorities.
  • Build a flexible team capable of supporting multiple departments and projects.
• Administrative Services
  • Oversee administrative support provided to departments, leaders, and special projects.
  • Coordinate meeting schedules, documentation, correspondence, action items, and project records.
  • Support vendor communication, document collection, invoice coordination, and general departmental administration.
  • Act as a functional escalation point and provide targeted coverage during peak business cycles.
• Process Standardization
  • Develop and maintain administrative procedures, templates, and service standards.
  • Improve administrative workflows and eliminate unnecessary duplication.
  • Ensure administrative processes are documented and transferable between team members.
• Resource and Workload Management
  • Monitor workloads across the administrative services team.
  • Reassign resources as business needs and priorities change.
  • Identify opportunities to improve team capacity, efficiency, and service levels.
  • Partner with department leaders to clarify support needs and expectations.
• Continuous Improvement
  • Establish key service metrics (SLAs) to track administrative quality, responsiveness, and task completion.
  • Support company-wide initiatives requiring administrative or project coordination.
  • Help create a professional, organized, and service-focused administrative culture.

Requirements

• Prior administrative, project coordination, or business operations experience.
• Experience directly managing, coaching, and developing administrative or operational teams.
• Ability to remain calm under pressure, set priorities, and hold teams accountable while working across all organizational levels.
• Highly organized, dependable, and responsive, with a focus on operational results and employee growth.
• Exceptional communication and problem-solving abilities, with strong proficiency in Microsoft Office and business systems.
• Proven ability to manage competing cross-departmental priorities, build standard workflows, and drive efficiency (manufacturing or operations experience preferred).
• Bachelor’s degree preferred or equivalent professional experience.

Benefits

• Robust health benefits (medical, dental, vision, and life insurance).
• Retirement benefits (4% match to 401K).
• Paid time off (holidays and vacation).
• Additional employee perks.

Pay

Full-time position with a total compensation range of $95,000 - $125,000 (includes bonus potential).