Administrative Services Coordinator

About the role

Responsible for the coordination and administration of agency-wide administrative support services, including employee training, quality improvement initiatives, risk management, board governance activities, accreditation, volunteer and intern processing, and office operations. Provides supervision of front office staff, supports executive leadership with board and organizational initiatives, coordinates agency events and records management, and assists with program operations as assigned. Supports the mission of Catholic Charities by ensuring efficient administrative operations, regulatory compliance, continuous quality improvement, and effective organizational support across the agency.

Responsibilities

• Cooking and organizing Catholic Charities training program including tracking employee participation, scheduling and researching training resources.
• Cooking and organizing Catholic Charities Quality Improvement Plan including council membership and activities, data collection, internal on-site reviews, annual Agency Evaluation Report.
• Cooking and organizing all risk management and inventory activities, including vehicle (fleet) management and FARS.
• Cooking and organizing all board membership activities including tracking, processing and reporting for all Advisory Boards and Corporate Board.
• Submitting meeting minutes for all Senior Management Team and Corporate Board.
• Supervising Front Office staff and coordinating office management activities for the administration office.
• Aiding Executive Director with assigned Corporate Board activities.
• Aiding coordination of IFS program activities under direction of Director of Operations.
• Cooking and organizing all COA accreditation activities.
• Cooking and organizing volunteer and intern processing coordination.
• Cooking and organizing agency archival activities.
• Performing other duties as assigned.

Minimum Qualifications

• Required Knowledge/Skills/Abilities: Knowledge of general office administration, records management, and organizational operations. Knowledge of board governance processes, meeting coordination, and minute preparation. Ability to coordinate multiple projects and prioritize competing deadlines with minimal supervision. Strong organizational, planning, and problem-solving skills. Excellent written and verbal communication skills. Ability to maintain confidentiality and exercise sound judgment when handling sensitive information. Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and the ability to learn agency databases and software applications. Ability to establish and maintain effective working relationships with employees, volunteers, board members, community partners, and the public. Strong attention to detail and accuracy in maintaining records, reports, and compliance documentation.
• Minimum Education: Bachelor's degree in Business Administration, Public Administration, Human Services, Nonprofit Management, or a related field preferred.
• Minimum Experience: Five (5) years of progressively responsible administrative or office management experience. Experience coordinating multiple organizational initiatives or projects. Prior supervisory experience preferred. Experience working in a nonprofit, healthcare, human services, or social services environment preferred. Experience supporting executive leadership, governing boards, accreditation activities, or quality improvement initiatives is desirable.

Related Job Requirements

• Evening/weekend work and travel as required.
• Driving imperative position requires meeting all criteria set forth by our auto insurance carrier.