ADMINISTRATIVE SECRETARY - 10132026- 81754

Full-time, hybrid (in-office and remote) position with the Tennessee Department of Human Services in Davidson County (Nashville, TN). Opening 10/13/2026; closing 10/26/2026. A criminal background check is required.

About the role

Under general supervision, performs secretarial work of average difficulty. This is the highest class in the general secretary sub-series. The incumbent applies secretarial science techniques to assist an executive in managing time and handling administrative detail. The role involves greater scope and complexity than a Secretary, but less interpretation and enforcement responsibility than an Executive Secretary.

Responsibilities

• Performs a variety of routine clerical functions such as compiling and assembling information for dissemination.
• Types a variety of material — narrative, tabular, statistical, correspondence, memoranda, abstracts, articles, business, case, legal, medical, and other items.
• Answers questions to provide assistance and direction regarding policies, procedures, and agency information.
• Contacts outside agencies for reference data to ensure accuracy of settlements; researches past purchase orders, contracts, and other items as requested; contacts vendors for price quotes.
• Audits employee time sheets and business-relevant documents for accuracy and completeness.
• Monitors reports and databases, employee requisition lists for hiring, outstanding purchasing and requisition orders, inventory levels of standard office supplies, and office equipment.
• Communicates by telephone, e-mail, or personal contact; provides polite and effective customer service to all individuals contacting the agency.

Requirements

Education and Experience

• Education equivalent to graduation from a standard high school and experience equivalent to two years of increasingly responsible full-time secretarial or office clerical work.
• Qualifying full-time secretarial or office clerical experience may substitute for the required education on a year-for-year basis.
• Additional qualifying education at an accredited college, business school, or technical institute in secretarial science may substitute for the required experience on a year-for-year basis, up to a maximum of two years.

Necessary Special Qualifications

• Complete a criminal history disclosure form in a manner approved by the appointing authority.
• Agree to release all records involving their criminal history to the appointing authority.
• Supply a fingerprint sample as prescribed by the TBI-based criminal history records clerk.

Skills & Competencies

• Competencies: Manages Ambiguity, Manages Complexity, Action Oriented, Plans and Aligns, Resourcefulness
• Knowledge: Clerical, Customer and Personal Service
• Skills: Active Learning and Listening, Speaking, Reading Comprehension, Service Orientation, Time Management
• Abilities: Written Comprehension, Speech Recognition
• Tools & Equipment: Personal Computer, Telephone, Copy Machine, Scanner, Calculator

Pay

Monthly: $3,261.00 – $4,081.00
Annually: $39,132.00 – $48,972.00

Schedule

Full-time; hybrid (in-office and remote).