Administrative Roles

About the role

The Onboarding Specialist (DAE), Agent Concierge, and Bookkeeper positions at GO Network are dedicated to supporting the growth and success of our real estate agents. Each role plays a crucial part in ensuring that our agents have the tools and resources needed to excel in their careers.

Responsibilities

• Work with new agent hires, helping them navigate through onboarding and through their first 90 days
• Maintain a relationship with agents to keep them plugged into the Market Center
• Oversee planning, setup and execution of Market Center events
• Work closely with 3rd party vendors that partner with the Market Center
• Greet and welcome guests as soon as they arrive at the office
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy, presentable, and welcoming
• Provide basic and accurate information in-person and via phone/email
• Perform general bookkeeping duties, including posting information to accounting software and regularly reconciling accounts
• Obtain necessary tax forms from new vendors
• Manage the office petty cash fund
• Record day to day financial transactions and complete the posting process
• Reconcile sales taxes, payroll taxes, 401K, and bank accounts at the end of each month

Requirements

• Bright, energetic, detail-oriented individual who can work well under pressure
• Able to manage multiple responsibilities and maintain superb customer service at all times
• Basic computer skills with Microsoft office and all Google Suite Applications
• Superior communication skills both written and oral
• Self starter with quick problem solving skills
• Comfortable with evolving technology and able to understand current systems
• Skilled at delivering new content to real estate agents both new to the business and experienced
• Knowledge of accounting and bookkeeping principles
• Experience with accounting software
• Data entry
• Keen attention to detail and ability to keep records and files organized
• Competent collaborator and skilled cross-functional communicator
• Strong time manager with respect for deadlines
• Ability to identify errors and solve problems
• Decisive and critical thinker
• Reliable attendance

Qualifications

• Bookkeeping: 4 years
• Management: 1 year
• Office Manager: 2 years
• Quickbooks: 4 years