Administrative Resident

About the Program

NorthBay Health's Administrative Residency is a one-year program designed to provide Residents with meaningful learning experiences, broad exposure to healthcare operations, and hands-on opportunities to actively contribute within a real-life healthcare environment. The program allows Residents to meet, interact, observe and develop skills in real-life business situations as well as contribute to work product through cross functional experiences across key areas of the organization.

The Resident will participate in strategic initiatives and organizational projects, develop financial and business acumen and have leadership exposure and mentoring while interacting with staff, physicians and leaders in the organization.

The Resident may have exposure and the opportunity for projects in the following areas:

• Strategic planning
• Operational improvement
• Quality and patient safety
• Workforce optimization
• Financial analysis and budgeting
• Data analytics and performance improvement
• Employee engagement
• Process improvement

This program is designed to identify and foster promising candidates the opportunity to develop skills in operations management, strategic implementation, and work in dynamic live situations in the healthcare operations and corporate environments and has the potential to apply for NorthBay's one-year Administrative Fellowship program or other job opportunities.

Primary Job Duties

• Be open to observation, learning and participating in operations
• Be willing to share knowledge and experiences with those around you
• Assists with work, projects and may participate in work-groups
• Attend meetings as requested
• Represent NorthBay when asked
• Complete a capstone project prior to finishing the program
• May be asked to do a presentation at the end of Fellowship with learnings and key takeaways from fellowship experience or presentation related to capstone project
• Performs other duties as assigned

Qualifications

Education: By the start of the program, completion of Master's Degree in Healthcare Administration (MHA), or Business Administration (MBA) with strong academic performance.

Experience: Healthcare industry experience that may include an internship, externship, fellowship or applicable employment preferred. Previous leadership experience preferred.

Skills:

• Demonstrated leadership potential
• Proficiency in Microsoft Word, Excel, and Outlook
• Excellent oral and written communication skills
• Must be well organized, be able to set priorities, work independently as an effective team member
• Demonstrates effective time management skills
• Must have superior critical thinking skills and be open to learning
• Individual must be highly collaborative, be willing to assume new responsibilities as needed, accept accountability, build effective relationships, and operate effectively under pressure
• Confidence, integrity, skilled communications, and a sense of humor are also essential
• Entrepreneurial spirit and demonstrated success in creating novel solutions to complex problems
• Flexible, adaptable, persistent, passionate, management skills, facilitation skills
• Maintains the utmost confidentiality related to items from the work setting
• Appearance is professional
• Excellent communication, analytical, organizational, and problem-solving skills
• Interest in healthcare operations and administration
• Ability to work collaboratively with leaders, physicians, clinicians, and other professionals
• Demonstrated commitment to professional growth and continuous learning

Interpersonal Skills

Demonstrates NorthBay's True North values. The True North values are a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at NorthBay Health. The True North values principles consist of Nurture/Care, Own It, Respect Relationships, Build Trust and Hardwire Excellence.

About NorthBay Health

NorthBay Health is an independent, nonprofit health system serving the Napa, Solano, and Yolo County regions. We are expanding access to care across our communities through two acute-care hospitals, including a Level II Trauma Center and a Level III NICU maternity unit, along with a cancer center, urgent care locations, and a growing network of primary and specialty care clinics. We provide advanced services in cardiovascular care, neuroscience, orthopedics, surgery, and outpatient specialties. NorthBay Health is nationally recognized for quality care, including Magnet with Distinction designation for nursing and multiple U.S. News and World Report high performing recognitions. We are committed to being the trusted healthcare partner of choice and offer an environment where employees can grow, contribute meaningfully, and support the health of our communities.

Benefits

NorthBay Health offers a comprehensive benefits package based on established eligibility requirements. Benefits may include:

• Medical, dental, and vision insurance
• Life, disability, and long-term care coverage
• Paid time off including vacation, sick leave, holidays, and bereavement
• 403(b) retirement plan with employer match
• Education reimbursement for eligible roles
• Professional development and training programs
• Employee Assistance Program
• Wellness programs
• Recognition programs
• Shift differentials
• Market-based compensation review and increases subject to approval and organizational performance