Administrative Office Support - Marlborough High School

Duties

• Provide clerical support for activities of the Assistant Principal office
• Answer the phone, email, fax and respond to parent, student, staff and school visitor requests, dealing with the public tactfully and maintaining effective public relations with parents, staff, students and school visitors
• Manage electronic communication
• Handle matters discreetly, exercising good judgment in handling confidential mail, records, scheduling and conversations
• Process paperwork
• Enter information in the student information system
• Answering communications and correspondence quickly and efficiently
• Schedule meetings
• Submit information to payroll
• Operate standard office machines and appliances incidental to administrative office support assignments
• Maintain accurate files and records
• Process attendance and adjustments for student attendance (internships internal and external)
• Run student attendance reports and at the direction of the administration send letters regarding attendance
• Enter student disciplinary information into the student information system and send correspondence at the direction of the administration ensuring proper documentation is given within deadlines
• Send course credit correspondence as needed
• Provide support for senior night awards and recognition awards
• Distribute student parking passes and collect supporting documentation for student parking passes
• Maintain information for short-term and long-term (semester or longer) objectives for the office
• Follow school policies, guidelines, protocols and procedures
• Provide office support as back up coverage for other office support during absences and/or breaks of other office support staff as necessary
• Other duties as assigned

Qualifications

• A High School Graduate
• Minimum of two years’ administrative assistant office experience
• Three to five years’ supporting a school administrator a plus
• Demonstrated knowledge and experience with diverse office technology and equipment, specifically database, spreadsheet, and word processing
• Knowledge of Aspen, as it relates to student information is a plus
• Experience with MUNIS software a plus
• Must be able to work well with the public, staff and students with a variety of backgrounds
• Must be able to maintain confidentiality required
• Must have good customer service skills in dealing with the public and staff effectively
• Must be able to perform work quickly, efficiently and accurately
• Must have good abilities with office practices, procedures and office equipment
• Must have excellent skills in oral and written communication
• Must be a strong team player, able to collaborate well with others
• Strong computer competence including standard office software (ex. Word and Excel) and data entry in database
• Bilingual (Spanish or Portuguese) highly preferred