Administrative Medical Assistant Internal Medicine
About the role
At Banner - University Medical Group (BUMG), we’re creating a world class medical organization that brings together a leadership team committed to a physician-focused structure, while navigating the challenges of moving from a volume-based to value-based health care system. Banner – University Medicine Internal Medicine Clinic is also a Patient Centered Medical Home Care model which is a model for care provided by physicians that seek to strengthen the physician-patient relationship by replacing episodic care based on illnesses and patient complaints with coordinated care and a long-term healing relationship. Our clinic was recently awarded one of Banner’s Best of the Best awards. Among the many services offered are routine physicals, well women exams, chronic disease management, minor in-office procedures and diabetes management including a Diabetic Program run by a dietitian and a geriatrician. As a Medical Assistant on this team, you will be an integral part of the patient's Banner experience looking to provide each person with the best customer service and patient care.
Responsibilities
This position is responsible for performing administrative tasks (indirect care) that support the care team in providing direct medical care. This position utilizes the Electronic Health Record (EHR) and external resources or tools to provide a complete assessment of the patient’s health status, which includes identifying care gaps prior to the patient encounter. This position utilizes specialized knowledge, judgment and communication skills to assure that patients get the indicated care when and where they need and want it, in a culturally and linguistically appropriate manner. Patient contact via telephone is a critical component of this position, highlighting the medical background and communication skills necessary.
- Performs chart review to ensure coordinated patient care.
- Utilizes evidence