Medical Assistant Internal Medicine

About the Role

This position is for a Certified Medical Assistant at Atrium Health Davie Medical, a multi-specialty ambulatory clinic located at 329 NC Highway 801 North, Bermuda Run, NC. The clinic offers Pulmonary, Gastroenterology, and Cardiology services, including diagnosis and treatment for chronic and acute illnesses.

Responsibilities

• Prepares and rooms the patient for exams by obtaining vital signs and gathering/documenting/updating pertinent health information (e.g., chief complaint, allergies, medications).
• Monitors and completes Clinical Integration/Quality Improvement measures, notifying clinicians of opportunities within scope.
• Performs laboratory procedures (e.g., strep test, wound culture, specimen collection) using aseptic technique and infection control guidelines.
• Assists Physicians/Advanced Practice Professionals (APPs) with procedures such as pelvic exams, allergy scratch testing, EMG, cautery, and colposcopy.
• Administers routine medications under Physician/APP orders or approved standing orders/protocols (e.g., immunizations, antibiotics, vitamins, topical agents).
• Follows through with procedure/test requests, pre-approved care algorithms, appointment scheduling, and referrals to other facilities or services.
• Refers patient questions to Registered Nurses or Physicians/APPs per scope of practice and relays information back to the patient as directed.
• Communicates with Physicians/APPs and healthcare team members to ensure smooth clinic flow and adjusts as necessary.
• Performs basic and advanced clinical support tasks based on specialty and competencies (e.g., suture/staple removal, phlebotomy, EKG, spirometry, Holter monitor application, prescription refills using approved protocols).
• Demonstrates knowledge and skills to provide age-appropriate care, assessing patient data and interpreting needs relative to growth and development.

Requirements

• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA).
• Current Medical Assistant certification from one of the following:
  • CMA from American Association of Medical Assistants (AAMA)
  • CCMA from National Health Career Association (NHA)
  • NCMA from National Center for Competency Testing (NCCT)
  • RMA from American Medical Technologists (AMT)
  • RMA from American Allied Health
  • NCMSMA from National Healthcare Worker’s Association (NHCWA)
  • NRCMA from National Association for Health Professionals (NAHP)
  • NRMA from National Registry of Medical Assistants (NRMA)
• Graduation from an accredited Medical Assistant program.
• 1 year of experience preferred.

Skills

• Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
• Excellent communication and interpersonal skills; ability to develop rapport and maintain positive relationships with patients, team members, and physicians.
• Proficient computer skills, including keyboarding, navigation in a Windows operating system, and use of electronic mail and medical records systems.
• Customer service skills that support a positive patient experience.

Physical Requirements and Working Conditions

• Must sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the workday.
• Ability to lift 35 pounds without assistance; for lifts over 35 pounds or when the patient cannot assist, patient handling equipment and team assistance are required.
• Functional speech, vision, hearing, and touch; ability to use fine-hand manipulation skills.
• Frequent exposure to mechanical, electrical, chemical, blood, and body fluid hazards; required to wear protective clothing and equipment as needed.
• Operates all necessary equipment to perform the job.

This job description outlines the general nature and level of work expected. The incumbent may be required to perform other related duties.