Administrative Medical Assistant
Location: Rockville, Maryland, United States. Tracking Code: 15768. Position Type: Full-Time/Regular.
About the role
Acts as a direct support to the Federal Occupational Health (FOH) Medical Employability (MEP) Program which includes Medical Employability and Worker’s Compensation programs. Responsible for the timely collection of documents required to open and/or close a MEP case review in accordance with the MEP Manual. Responsible for entering case review information into FOH databases and tracking systems. Collects and enters billing hours accurately in appropriate electronic system. Provides effective communication with internal and external stakeholders regarding the quality of case review information. Responds to internal and external customer inquiries related to the processing of a case review. Creates program and customer specific reports, as requested by the program manager. Maintains all electronic medical records and medical information in compliance with HIPPA, FOH Medical Records policies, and IT cyber security guidelines. Actively participates with all MEP team members and activities.
Responsibilities
- Participate in preparation for TJC accreditation, as requested.
- Ensure case processing timeframes and quality assurance parameters are met.
- Assist the Lead AMA with training new AMAs as directed.
- Attend all mandatory and requested training by the specified deadline.
- Reports all irregularities, trends, or special needs to MEP Program Manager for awareness.
- Demonstrate understanding of