Administrative Medical Assistant

About the Role

River Hospital is seeking a detail-oriented and organized Administrative Medical Assistant to join our outpatient clinic team. In this role, you will support both medical records management and front-end administrative functions to ensure smooth clinic operations. Strong organizational skills, attention to detail, and a commitment to patient confidentiality are key to success.

Responsibilities

• Organize and maintain both paper and electronic medical records
• Support patient scheduling and front-desk operations, including appointment scheduling
• Operate the clinic switchboard and provide professional, phone-based customer service to patients and staff
• Assist with mail distribution
• Maintain clinic files and documentation systems

Requirements

• High school diploma or equivalent
• 1-3 years prior experience in medical records, outpatient clinic, or healthcare office support roles
• Knowledge of medical terminology
• PC and keyboard skills
• Proficiency using Electronic Medical Records (EMR) systems
• Accurate clerical and data entry skills
• Good organizational skills
• Excellent communication and interpersonal skills
• Ability to work with diverse groups including physicians, Advanced Practice Providers, nurses, therapists, patients, and families

Preferred Qualifications

• Experience working in a hospital, outpatient clinic, or physician office setting
• Experience with medical transcription or similar documentation roles
• Familiarity with insurance, Medicare, and Medicaid practices
• Prior experience as a Scheduler, Medical Assistant (MA), or Nursing Assistant (NA)