Administrative Manager - Security Projects Manager- Tiered Sign-On Bonus up to $5,000

About the Role

Wake County General Services is seeking an Administrative Manager – Security Projects Manager for the Safety and Security Division. The primary responsibility of this role is to lead and coordinate multiple electronic security system projects, prepare bid documentation, and handle contract administration throughout the project and warranty period. Evaluate and offer expertise on both existing and emerging security systems, equipment, infrastructure, and networks.

Responsibilities

• Assist in maintaining and upgrading physical security systems to ensure alignment with Wake County’s operational requirements.
• Evaluate and implement system improvements, monitor system performance, and address hardware and software issues as needed.
• Develop an in-depth understanding of Physical Security systems and end user protocols to provide both proactive and reactive support in a timely manner.
• Supervise the corporate and detention security maintenance contracts by facilitating work order creation, prioritization, and tracking; maintaining comprehensive inventory records; and managing billing and invoicing processes.
• Assist in planning, developing, evaluating, and implementing software and hardware upgrades for electronic security systems, including version updates.
• Coordinate with vendors on programming and troubleshooting during new system installations.
• Act as a liaison between vendors, internal departments, project teams, and end users to ensure efficient communication and timely project completion.
• Assist in the development and/or updating of physical security operational policies and procedures, design guidelines, security standards, and standard operating procedures (SOP) to ensure they are up-to-date.
• Train end users on operational processes for the specific systems deployed.
• Oversee the inventory of physical security equipment to ensure adequate materials are available to support systems installed across County facilities.
• Monitor compliance with performance standards outlined in corporate and detention security service contracts.
• Oversee the Physical Security inventory storerooms and update as-built drawings for corporate and detention security systems.

Requirements

The Basics (Required Education and Experience)

• Bachelor's degree
• Three years of job-related experience
• Equivalent education and experience are accepted

Please include ALL prior work experience on your application and resume.

Beyond the Basics (Preferred Education and Experience)

• Five years of experience in the security industry
• Five years of experience in physical security project management and design
• Five years of experience with security management systems and video management systems
• Experience working with AutoCAD, Bluebeam, Adobe, Maximo, and FM Systems

Skills

• Advanced experience with security design and project management, including the principles of Crime Prevention Through Environmental Design (CPTED) and systems such as AutoCAD
• Strong interpersonal skills and exceptional oral and written communication skills
• Ability to interact and communicate effectively with individuals at all levels of the organization using tact and diplomacy
• Excellent problem-solving, organizational, analytical, prioritization, and decision-making skills
• Superior customer service skills, integrity, and a commitment to collaboration and forward-thinking efficiency
• Advanced critical thinking and project management skills with the ability to multitask and prioritize competing demands
• Ability to provide guidance and professional support to staff, offer regular feedback, and hold contractors accountable
• Ability to exercise independent and sound judgment in performing the duties of the position
• Ability to demonstrate a commitment to achieving or surpassing results against internal or external standards of excellence
• Ability to demonstrate a passion for improving service delivery through continuous improvement
• Knowledge of workplace safety practices and personal protective equipment (PPE) requirements in accordance with OSHA standards

About Our Team

General Services Administration (GSA) manages Wake County owned and leased facilities, the Wake County fleet, provides criminal justice support, and supports a number of General Government business units. GSA is dedicated to ensuring safe, productive work environments and safe, reliable vehicles for our customers.

About Wake County

Consistently ranked high among the best places to live and work in America, Wake County is home to NC State University, Research Triangle Park, and the 2006 Stanley Cup Champions, the Carolina Hurricanes. Raleigh, the county seat, is also the center of state government, hosting the Capitol Building, legislature, and many state government offices. With an estimated population of just over 1.2 million residents, Wake County is North Carolina’s most populous county. The county offers a rich cultural and recreational environment, including the North Carolina Museum of Art, JC Raulston Arboretum, and the Neuse River Trail.

Wake County uses the Council/Manager form of government and is regarded as a fiscally responsible and well-managed government, enjoying a AAA bond rating. The County’s FY2026 General Fund budget is approximately $2.1 billion, with over 5,100 full-time employees. Wake County Government ranked #2 on the Healthiest Employers list for 2024. US News & World Report ranked Raleigh #5 on its list of Best Places to Live, and the Milken Institute ranked Raleigh #1 on its 2025 list of Best-Performing Cities.

Pay

Hiring Range: $69,421.00 - $93,722.00

Market Range: $69,421.00 - $118,020.00

This position is eligible for a sign-on bonus up to $5,000.

Schedule

Monday - Friday, 8:30 am - 5:30 pm

Location

General Services Center, Raleigh, NC 27603

Employment Type: Regular