Administrative Manager

Mass General Brigham relies on a wide range of professionals to advance our mission as a not-for-profit supporting patient care, research, teaching, and community service. We believe high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us.

About the role

Responsible for managing the daily operations of administrative services within the Medical Practice Evaluation Center (MPEC), an internationally recognized clinical research and modeling research group at Massachusetts General Hospital. This role oversees office functions, staff coordination, and provides administrative support to various departments, working to enhance administrative processes, ensure compliance with organizational policies, and support overall operational goals.

Responsibilities

• Partner with MPEC leadership to develop and implement a strategic plan that advances the Center's research, training, and operational goals.
• Lead initiatives that strengthen collaboration across MPEC programs, support organizational growth, and expand federal, foundation, philanthropic, and institutional partnerships.
• Oversee development and implementation of Center-wide operational policies, processes, and best practices to promote efficiency, compliance, and continuous improvement.
• Direct MPEC communications and external engagement efforts to increase visibility, disseminate scientific achievements, and strengthen relationships with community, academic, and funding partners.
• Provide strategic oversight of operational resources, including space planning, technology, equipment, and infrastructure supporting research activities.
• Manage daily administrative operations, including scheduling, correspondence, and office logistics.
• Coordinate with department heads to ensure administrative support aligns with departmental needs.
• Monitor and improve office workflows and processes to increase efficiency.
• Ensure compliance with hospital policies, procedures, and regulatory requirements.
• Provide leadership and strategic oversight for recruitment, onboarding, workforce planning, mentorship, retention, and professional development of MPEC staff.
• Serve as a resource on human resources policies and practices, ensuring compliance with institutional requirements and supporting employee wellbeing.
• Oversee performance management processes, including annual evaluations, goal setting, compensation actions, employee development, and corrective action planning when necessary.
• Supervise key operations personnel and ensure effective administration of recruiting, procurement, equipment management, onboarding, and related operational functions.
• Supervise and train administrative staff, managing performance and providing development opportunities.
• Oversee budgeting for office supplies and administrative resources, ensuring cost-effective management.
• Assist in preparing reports, presentations, and documentation for senior leadership.
• Act as a liaison between the administrative team and hospital leadership to facilitate communication.

Requirements

• Bachelor's Degree in Business Administration, Healthcare Administration, or a related field.
• 5-7 years of experience in administrative management or office administration, preferably in a healthcare setting.
• 2-3 years of experience in a supervisory or leadership role.
• Strong organizational and time management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in office software and administrative technologies.
• Ability to manage multiple tasks and prioritize in a fast-paced environment.
• Experience in managing and mentoring a team.

Benefits

In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable, and recognition programs designed to celebrate your contributions and support your professional growth.

Pay

Annual pay range: $70,990.40 - $103,230.40.

Schedule

• Onsite at 100 Cambridge Street.
• Scheduled weekly hours: 40.
• Employee type: Regular.
• Work shift: Day (United States of America).