Administrative House Manager - Full Time, Nights

Essential Responsibilities

• Provides leadership and support across departments.
• Responds to all emergency calls, codes, and alerts within the hospital.
• Escalates issues/events as necessary per hospital chain of command.
• Addresses patient complaints that arise in real time through service recovery to ensure an optimal patient experience.
• Facilitates throughput to varying levels of care as indicated.
• Plans and projects staffing and resources considering assessment of unit acuity and activity.
• Supports quality metrics and goals to ensure optimal patient safety and quality of care.
• Escalates concerns timely.
• Communicates effectively across the organizations, actual and potential operation, clinical and risk management issues in a timely manner to all appropriate levels in the organization.
• Maintain and Model Nuvance Health Values.
• Demonstrates regular, reliable, and predictable attendance.
• Performs other duties as required

Transfer Center Responsibilities (Vassar/Danbury)

• Captures and coordinates interfacility transfers to facilitate appropriate, safe, and expeditious transfer of patients.

Education And Experience Requirements

• Registered Nurses with minimum of 3 yrs. clinical nursing experience
• 1-2 yrs. Management experience preferred
• Completed or enrolled in Bachelor’s and/or Master’s Degree in Nursing program required
• BLS and ACLS required

Credentials

• RN
• BLS