Administrative Director

About the role

Works collaboratively with departmental and organizational leadership to manage the daily operations of the department or division, ensuring the smooth delivery of healthcare services and overseeing key administrative functions, including human resources, finance, compliance, facilities, and patient services. Helps to develop and implement operational strategies that align with the organization's mission, vision and values. Leads a team of healthcare professionals and administrative staff to achieve the organization's goals.

Responsibilities

• Determines overall vision, mission, direction, goals and objectives.
• Directs the strategic planning process, establishes and achieves long range goals, and ensures the implementation of strategic business plans.
• Led the management team and staff fostering a positive and efficient work environment.
• Hires, trains, and retains staff, ensuring adequate staffing levels.
• Engages with senior leadership to provide financial forecasting, long-term planning, and strategic recommendations.
• Achieves financial goals and measures, and ensures ongoing financial performance.
• Maintains spending trends and identifies opportunities for cost optimization and process improvements.
• Develops and manages programmatic initiatives for care improvement, cost reduction, and network development.
• Safeguards patient services and care delivery, ensuring a positive patient experience.
• Evaluates and improves the efficiency of systems and processes.
• Identifies and resolves facility problems.

Qualifications

• Bachelor's Degree in a related field of study required.
• Master's Degree in a related field of study is preferred.
• Progressive experience in healthcare administration or hospital operations of 5-7 years required.
• Previous supervisory experience of 2-3 years required.

Knowledge, Skills And Abilities

• Leadership and team-building skills.
• Good interpersonal skills, including the ability to handle sensitive issues.
• Excellent verbal and written communication skills to be able to communicate effectively.
• Excellent negotiation skills for complex and sensitive agreements and contracts.
• Excellent problem-solving, decision-making, and conflict-resolution skills.
• Proficiency in financial systems and data analytic tools.
• Ability to delegate and effectively supervise and plan for the timely and successful completion of objectives.
• Ability to work independently and to accept responsibility for complex and sensitive decision-making.
• Knowledge of healthcare regulations, financial management, and patient care quality standards.

Additional Job Details

The Administrative Director in the Leadership & Mentorship Core within CADE at Mass General Brigham (MGB) plays a critical role in advancing the strategic mission of fostering leadership development and cultivating a robust mentoring culture across the academic career continuum. Reporting to the Vice President for Research Strategy and Faculty Support, this position oversees the design, implementation, and evaluation of leadership and mentorship programs, collaborates with institutional leaders, and supports a culture that acknowledges mentorship as essential to academic success, professional satisfaction, and career advancement. Working closely with CADE leadership and cross-departmental stakeholders, the Administrative Director will support efforts to create and maintain impactful programming, promote best practices in structured mentoring, and ensure the recognition and celebration of excellence in mentorship across MGB.

Remote Type

Hybrid Work Location 125 Nashua Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$124,342.40 - $180,897.60/Annual

Grade

9

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization.

EEO Statement

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.