Administrative Coordinator- Center for Professional Development and Institute For Nursing Research

Responsibilities

• Develops, recommends and implements administrative and operational protocols for the department.
• Anticipates, plans and coordinates activities and projects to effectively coordinate and manage assigned administrative and operational responsibilities.
• Anticipates problems and independently finds and implements solutions.
• Communicates professionally with internal staff and external visitors.
• Accepts, screens and routes department communications.
• Answers inquiries, provides forms/information or resolves complex problems concerning activities and/or operations of department; follows through, as required, to meet needs of the customer.
• Distributes incoming mail and prepares/process outgoing mail/packages.
• Independently coordinates and schedules appointments, interviews, meetings or events.
• Exercises discretion and judgment to coordinate complex calendars for multiple individuals, care providers, groups or conferences.
• Utilizes knowledge and understanding of department operations to create, compose and edit complex technical and/or administrative correspondence and documentation.
• Creates forms, flyers and templates.
• As directed, researches information, compiles statistics, gathers and computes various data, prepares scheduled and ad hoc statistical, budget and narrative reports, summaries or replies to inquiries, selecting relevant data from a variety of sources.
• Copies and/or duplicates materials; prepare and transmit facsimiles.
• Maintains CITI training for research ethics and compliance.
• Anticipates, plans and coordinates activities to manage assigned administrative support responsibilities.
• Coordinates team member scheduling and off-site cases.
• Provides instruction and/or training to others in activities, processes and responsibilities related to administrative operations of the department.
• Maintains and expands own competencies by attending training sessions or educational programs, as directed.
• Encourages team members to adhere to professional standards and to expand competencies.
• Actively participates and contributes to departmental/organization-wide committees.
• Attends to administrative detail utilizing initiative, problem analysis techniques, good judgment and confidentiality.
• Works with all levels of organization; understand and apply knowledge of department/organizational policies and procedures to resolve complex and meet needs of the customer.
• Multi-tasks and problem solves with working knowledge of a variety of complex programs/departments and/or the organization.
• Communicates effectively interdepartmentally and externally.

Qualifications

• Education: Associate’s degree.
• Experience: Strong working knowledge of Microsoft Windows operating system, intermediate to advanced skills in Microsoft Word and Excel; basic database management experience (Microsoft Access).
• Position may require travel to departments located in other buildings or on other campuses for duties integral to the position.
• Education and/or Experience Preferred: Bachelor’s degree preferred. 5-7 years progressively increasing experiences directly related to the duties and responsibilities specified or equivalent. Familiarity with healthcare professional development. Research support (data management, research ethics, compliance, and regulatory standards). Knowledge of learning management systems and project management tools.
• Licenses and/or Certifications: N/A. Preferred: CITI training.