Administrative Coordinator

Benefits

• Health insurance
• Paid time off
• Training & development
• Vision insurance
• 401(k) matching
• Dental insurance

Key Responsibilities

• Answer incoming phone calls and provide outstanding customer service
• Perform detailed data entry within company software
• Prepare project paperwork and maintain accurate job documentation
• Cookordinate and dispatch inspections, restoration crews, and vendor appointments
• Cookordinate third-party vendors including testing companies, plumbers, HVAC companies, etc.
• Follow up with customers regarding scheduling, project updates, and required documentation
• Support Project Managers and the Operations Team with administrative tasks
• Organize office files, supplies, equipment, and company resources
• Aid with company calendars, vehicle tracking, and office organization
• Maintain professionalism while communicating with customers, insurance representatives, vendors, and teammates
• Perform other administrative and coordination duties as assigned

Position Requirements

• Full-Time, In-Office Position
• High school diploma/GED (preferred)
• At least 2 years of customer service and/or office-related experience
• English/Spanish Bilingual is a plus
• Proficient with Microsoft Office and comfortable learning new software applications
• Must be available to participate in the company's rotating on-call schedule for after-hours emergency calls
• Must be dependable, organized, and able to prioritize multiple tasks with minimal supervision