Administrative Coordinator

Job Responsibilities

• Affords assistance with Data Entry and Record Management- Uploads any paper medical records daily following required format.
• Documents release and disclosure on Accounting of Release and Disclosure form.
• Generates and reviews reports as needed.
• Completes data entry of individual served information (e.g., admissions, discharges, medical record updates, data entry, etc.).
• Ensures billing protocols are followed per required timeframes.
• Program Assistants: Complete and maintain service authorization entry for individual served by RHA as assigned.
• Provides caseload and authorization management reports as required by Director.
• Affords assistance with Customer Service Responsibilities- Answers telephones, greets, and assists customers (individual served, providers, vendors, co-workers).
• Demonstrates appropriate phone etiquette, assesses information given and responds with proper information regarding agency and services, takes and forwards messages as needed.
• Coincides with Financial Data and Performance- Ensures daily deposits are completed if applicable, oversees petty cash funds as assigned.
• Prepares, and maintains petty cash documentation.
• Maintains security of agency credit card. Reconciles credit cards as assigned.
• Affords Administrative Responsibilities- Provides general building maintenance, orders, and maintains office supplies.
• Operates and maintains office equipment as needed.
• Performs Administrative Responsibilities- Performs Risk Management to include workers compensation, OSHA and safety inspections.
• Performs office orientation for new employees.
• Typifies documents, forms and spreadsheets as needed.
• Faxes documents following required procedures.
• Ensures correct postage on outgoing mail.
• Distributes incoming mail.
• Participates on committees and in unit/community meetings as needed.
• Receives ongoing training and skills enhancement through conferences, seminars, and relevant training.
• Demonstrates flexibility and commitment to meeting unit/consumer needs.

Job Requirements

• High School Diploma or GED equivalent required.
• Two years of medical office experience.
• Proficient with computers and Microsoft Office including Excel, PowerPoint, and Outlook.
• Excellent verbal, written and interpersonal communication skills.
• Valid driver's license.

Pre-employment Screening

• Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)

Benefits

• Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
• Employee perks and discount program: to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial
• Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities

About RHA

• RHA Health Services helps individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives.
• The people we serve and support remain at the very center of everything we do.
• We provide a safe and healthy environment while creating opportunities for personal outcomes.
• We have been providing services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey for over 30 years.