Administrative Coordinator

Life at Ascension

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

About the role

Drive patient outreach initiatives via phone, text, and portal messaging to proactively schedule appointments and close critical HEDIS care gaps.
Conduct meticulous medical record chart scrubbing to locate clinical evidence of care, uploading findings directly to payer portals to ensure accurate quality reporting.
Streamline daily operations and workload management using organized tracking spreadsheets to maintain high productivity and meet outreach goals.
Facilitate seamless communication with clinical practices to coordinate patient care updates, resolve inquiries, and optimize overall office workflows.
Champion process improvements by evaluating existing office functions and recommending strategic ways to simplify daily operations and cost tracking.

Responsibilities

• Drive patient outreach initiatives via phone, text, and portal messaging to proactively schedule appointments and close critical HEDIS care gaps.
• Conduct meticulous medical record chart scrubbing to locate clinical evidence of care, uploading findings directly to payer portals to ensure accurate quality reporting.
• Streamline daily operations and workload management using organized tracking spreadsheets to maintain high productivity and meet outreach goals.
• Facilitate seamless communication with clinical practices to coordinate patient care updates, resolve inquiries, and optimize overall office workflows.
• Champion process improvements by evaluating existing office functions and recommending strategic ways to simplify daily operations and cost tracking.

Requirements

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Qualifications

• Medical Assistant Training and/or experience
• Strong communication skills
• Experience with EMR/EHR and spreadsheets

Skills

• Strong communication skills
• Experience with EMR/EHR and spreadsheets

Benefits

Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
Time to recharge: pro-rated paid time off (PTO) and holidays
Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
Family support: parental leave, adoption assistance and family benefits
Other benefits: optional legal and pet insurance, transportation savings and more

Pay

$24.87 - $33.64 per hour

Schedule

Monday - Friday 8am-5pm | Remote | must work in EST or CST time zone