Administrative Clerk (Front Office- First Phone)

Join National Dentex, a leading healthcare organization specializing in the dental industry. We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. This opportunity is at NDX Green in Heber Springs, AR.

About the role

This is a full-time Administrative Clerk (Front Office - First Phone) position.

Schedule

Regular hours are 8:00 a.m. to 5:00 p.m., Monday through Friday, and are subject to change from time to time.

Responsibilities

• Learn delivery route(s) as assigned
• Answer and distribute incoming calls in a professional and friendly manner
• Correctly use the phone system
• Perform basic secretarial duties
• Sort and allocate incoming daily mail
• Greet laboratory visitors
• Manage chairside service program
• Coordinate pick-up and delivery requests
• Utilize and operate case tracking software
• Change codes, dates, or other information on work cards and route cases to appropriate departments
• Confirm DHS eligibility
• Request payment for DHS cases
• All other duties as assigned

Requirements

• High school diploma or GED equivalent
• Must be able to read, write, speak, and understand English
• Personable individual with good oral communication skills
• Data entry and computer skills
• Excellent listening skills
• Attention to detail and accuracy
• Customer service focused

Physical Requirements

• Sitting for long periods of time

Hazardous Materials or Equipment Used

All standard office equipment.

Benefits

• Health, dental, vision, disability, and life insurance
• Paid holiday, vacation, and sick time
• 401K with company contribution
• Tuition reimbursement