Administrative Business Partner Associate

About the role

The Administrative Business Partner Associate is an administrative and operational support role embedded within a designated department or enterprise business unit. This position supports the consistent execution of departmental priorities by completing structured administrative tasks, maintaining documentation and tracking systems, coordinating routine workflows and providing dependable day-to-day support to department partners and leadership.

Responsibilities

• Support established department workflows, schedules, deadlines and recurring administrative activities
• Track assigned action items, tasks, deliverables and due dates using established tools and processes
• Prepare, document and distribute routine meeting notes, action items and department updates using established templates
• Aid in coordination of departmental initiatives by gathering information, updating trackers and completing assigned administrative tasks
• Follow up on assigned items and communicate status to the appropriate manager or department partner
• Escalate questions, missing information, delays or potential issues to the appropriate manager for guidance
• Aid in preparation and maintenance of routine reports, dashboards, presentations and department documentation
• Maintain organized electronic records and documentation according to established standards
• Support department partners with recurring administrative and operational activities as assigned
• Maintain and update department systems including rosters, intake forms, spreadsheets and tracking tools according to established procedures
• Enter and update workforce information such as employee names, roles, program assignments and start and end dates
• Review assigned records for missing or incomplete information and escalate discrepancies for review
• Aid in onboarding, training, compliance and workforce-readiness activities using established checklists and processes
• Assist with travel arrangements and logistics for leadership and department activities using approved processes and guidelines
• Maintain travel, hotel, vendor and department reference information
• Aid in expense and timesheet-related administrative activities
• Support coordination of internal meetings, events and department activities
• Assist with calendar management and scheduling of internal and external meetings
• Provide general administrative support to department partners as assigned
• Use Microsoft Office and other approved business tools to complete routine administrative assignments
• Develop proficiency in Excel, Word, Outlook, PowerPoint, Teams, SharePoint and other department systems through training and practical use
• Use approved AI-enabled and digital tools to assist with drafting, organization, documentation and routine administrative work
• Follow established processes for using technology and maintaining accurate information
• Identify routine administrative challenges and raise them to the appropriate manager or department partner
• Demonstrate willingness to learn new technologies and progressively improve efficiency
• Complete assigned tasks and deliverables on time and on budget
• Perform other related duties as assigned

Requirements

• Minimum of two years of experience in a professional office or consulting services environment
• Basic knowledge or exposure to administrative and clerical procedures such as word processing, file management, recordkeeping and general office practices
• Prioritize foundational experience with Microsoft Office applications such as Excel, Word, Outlook, PowerPoint and Teams
• Basic familiarity with AI-enabled or digital productivity tools
• Ability and willingness to learn new software, systems and administrative processes
• Ability to follow written and verbal instructions and established procedures
• Ability to receive feedback and apply direction to future assignments
• Ability to complete assignments accurately with attention to detail
• Ability to communicate professionally in written and verbal form
• Ability to ask questions and seek clarification when requirements are unclear
• Ability to work successfully as part of a team
• Ability to maintain confidentiality and appropriately handle sensitive information
• Ability to work successfully in a fully remote environment with direct supervision, regular communication and established expectations
• Ability to maintain organized and complete documents and electronic files
• Ability to manage multiple assigned tasks and communicate when priorities or deadlines conflict
• Dependability, professionalism and consistent follow-through
• Self-motivation and willingness to progressively develop greater independence as skills and experience grow