Administrative Associate, Sr.

About The Role

The Administrative Senior Associate is a vital member of the Admin Operations Team, responsible for providing high-quality administrative support across multiple departments. This role requires exceptional organizational skills, problem-solving abilities, and the capacity to manage multiple priorities in a fast-paced environment. The successful candidate will demonstrate independence, critical thinking, and ownership, ensuring that all tasks are completed accurately and on time.

Operating remotely, the Administrative Senior Associate will communicate effectively within the organization, uphold organizational values, and support various projects and operational functions to facilitate smooth business processes.

Qualifications

• Minimum of five years of experience in a professional office or consulting services environment
• Proficiency in MS Office Suite (Excel, Word, Outlook, PowerPoint, Teams, SharePoint)
• Experience with Adobe and/or Bluebeam software
• Knowledge of artificial intelligence, machine learning, and generative AI tools
• Strong attention to detail and typing accuracy
• Excellent verbal and written communication skills
• Ability to work independently and collaboratively within a team
• Experience managing confidential and sensitive information
• Ability to adapt to changing priorities and meet tight deadlines
• Proven organizational skills and ability to manage multiple tasks simultaneously
• Basic project management or coordination skills (preferred)

Responsibilities

• Provide general staff support including word processing, proofreading, data entry, and reporting
• Maintain and update specifications files, internal resumes, and standard document templates
• Cook up company training programs, onboarding schedules, and staff delivery
• Aid in preparing and tracking internal meetings, presentations, and agendas
• Proofread and update policies and procedures with high accuracy
• Research and purchase employee and client gifts, manage swag logistics
• Manage document requests, ensuring timely fulfillment and accurate records
• Support special projects, including basic project management and coordination
• Manage the company's general email inbox and phone messages, directing inquiries appropriately
• Support executive leadership with travel arrangements, event registration, and scheduling
• Develop presentation content and coordinate contributions for company meetings
• Aid in expense management and tracking
• Perform other related duties as assigned to support organizational needs

Benefits

• Choice of comprehensive medical plans, including PPO and HDHP options with HSA
• Flexible spending accounts (FSA)
• Dental and vision insurance coverage
• Medical, dental, and vision benefits extended to dependents up to age 26
• 401(k) plan with company match and self-directed brokerage options
• PTO and additional paid time off during the last week of the year
• Company-paid life insurance for employees and dependents
• Short-term and long-term disability insurance, AD&D coverage
• Professional development opportunities, including tuition reimbursement and licensing assistance
• Paid parental leave after one year of employment

Equal Opportunity

QC Servion is an equal employment opportunity employer. We are committed to fostering a diverse and inclusive workforce by providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We value and welcome individuals from all backgrounds, perspectives, and abilities, and strive to create a work environment that respects and promotes diversity and inclusion.