Administrative Associate

Founded in 1910, KONE is a global leader in elevator, escalator, and automatic door solutions. We aim to enhance urban living by providing safe, convenient, and reliable transportation solutions. Recognized for innovation and sustainability, KONE operates globally and is committed to ethical practices and community involvement.

About the role

Join our team as an Administrative Associate for KONE Columbus, OH. This role requires a customer service mindset, proficiency with office management tools, and the ability to handle multiple tasks efficiently. Ideal candidates should have 2+ years of relevant office administration experience or 4+ years of experience, along with a passion for customer satisfaction.

Responsibilities

• Perform administrative tasks such as reporting, scheduling, and onboarding assistance
• Engage with internal and external stakeholders through phone calls, emails, and face-to-face visits
• Support service branch operations with a focus on customer satisfaction

Requirements

• Relevant office administration experience (2+ years preferred)
• Proficiency with office management tools (e.g. Microsoft Office Suite, SAP, CRM)
• Customer service mindset
• Ability to manage multiple tasks simultaneously

Qualifications

• Associates' degree in a related field or equivalent experience
• Passion for customer satisfaction
• Strong organizational skills
• Excellent communication and interpersonal skills

Skills

• Office administration
• Customer service
• Time management
• Problem-solving

Benefits

• Competitive salary
• 401(k) with employer match
• Health insurance options
• Employee assistance program
• Flexible work arrangements
• Professional development opportunities

Pay

The annual base pay range for this role is $49,900 - $65,520. The compensation package is tailored based on the candidate's qualifications, business needs, and other factors.

Schedule

Details on the schedule will be provided during the interview process.

Benefits

• United States-based employees receive competitive benefits including:
• Health, dental, and vision insurance
• Digital health solutions and telehealth services
• Health savings account (HSA) and flexible spending accounts (FSA)
• Life and AD&D insurance
• Identity theft protection
• Legal insurance
• Tuition reimbursement
• Commuter benefits

KONE Culture

We foster an innovative and collaborative culture at KONE, valuing employee engagement and sustainability. We promote ethical practices and mutual respect among our workforce. Our benefits package includes:

• Annual bonus plan at 5% target incentive based on company and individual performance
• Work-life balance initiatives
• Family-friendly policies
• Employee family assistance program (EFAP)
• Parental leave

Equal Opportunity Employer

KONE is committed to diversity and inclusion. We provide equal employment opportunities to all applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a protected veteran.