Administrative Assistant – Truss Plant

Requirements

• Excellent telephone and customer service skills.
• Strong organizational and planning abilities, tailored to a fast-paced truss manufacturing environment.
• Ability to multi-task and manage time effectively.
• Exceptional attention to detail, especially for processing truss-related orders and documentation.
• Outstanding written and verbal communication skills.
• Proficiency in Microsoft Office, including Outlook, Word, and Excel.
• Prior experience in customer service, preferably in manufacturing or construction-related fields.
• Onsite availability at the designated Truss Plant location.
• Generating accurate quotes and orders for trusses in the management system, ensuring correct specifications, quantities, and costs.
• Collaborating with truss plant personnel to forward orders to production departments, ensuring timely completion.
• Confirming truss order deliveries with clients and coordinating schedules with stores or contractors.
• Managing the administrative workflow to ensure smooth processing of truss-related paperwork.
• Answering office phone calls and directing inquiries related to truss operations.
• Assisting stores by providing accurate information on truss products, pricing, and lead times.
• Addressing and resolving issues such as delivery discrepancies or quality concerns by escalating to appropriate personnel.
• Preparing and assembling truss-specific reports for management review as requested.
• Performing clerical tasks such as data entry, filing, copying, and faxing, with a focus on truss orders and related documentation.

Benefits

• Health, Dental, Vision (Single and Family Plans)
• Short and Long-Term Disability
• Company-paid life insurance and AD&D
• Optional supplemental life insurance
• Company-match 401(k)
• Vacation time and paid holidays
• Vendor incentives

Schedule

Full Time

Pay

Commensurate with experience