Administrative Assistant Tech Services

Essential Responsibilities

• Generates a daily release report on each business day and during weekend/holiday coverage.
• Reviews material on hold and releases plate or coil if the product satisfies all quality requirements for shipment – includes planned computer holds requiring testing validation and manual holds due to testing failures or suspect quality.
• Orders new testing for test failures and downgrades/de-allocates material as advised by supervisor.
• Review Plate and Coil product railcars twice daily.
• Investigates requests to switch product from one order to another and verifies acceptability of material.
• Advises scheduling of downgrades/de-allocation to allow for rapid remake of order.
• Covers identity/grade discrepancies (e.g., illegible or incorrect identification) and investigates and reviews problems with supervisor prior to responding to customer.
• Affords assistance to Sales in meeting customer requirements – includes issuance of re-stencil/die-stamp letters to customers.
• Responds to re-certification requests from Customers and Sales.
• Sends any physical or chemistry failures to metallurgist and/or physical lab manager.
• Orders new testing from Shipping.
• Coordinates UT testing with outside inspection company.
• Generates test certificates and reviews them to ensure that relevant test data is shown.
• Emails test certificates to customers.
• Captures distribution of certificates between shipbuilding survey societies such as ABS / BV and customers.
• Enters test data into EDI for selected customers.
• Controls filing and preservation of quality records.
• Enters test data into the computer system as required, including tensile, charpy, hardness, chemistry, etc.
• Files chemistry data sheets.
• Notarizes documents as required by customers or state authorities.
• Generates statistical data from mill and CTL temper lines.
• Affords assistance to QMS Coordinator on projects when requested.

Required Qualifications

• High school diploma / GED equivalent
• Associates degree or equivalent business experience
• Computer literate with proficiency in Outlook, Word and Excel
• Attention to detail and accuracy
• Excellent verbal and written communication skills
• Solid organizational skills
• Regular and reliable attendance

Preferred Qualifications

• Associates or Bachelor’s Degree
• Customer Service experience
• Experience in quality assurance, ISO-9001, quality systems, and/or quality audits
• Knowledgeable in steel production, shipping, or traffic/logistics operations
• Notary Public experience
• Experience with CORIS database & Level 3 software
• Supervisory Responsibilities / Direct Reports

Work Environment and Physical Demands

• Operates in an office environment.
• The role uses standard office equipment such as computers, phones, photocopiers, filing cabinets, scanners and postage meters.
• This role is partially sedentary, sitting for several hours at desk and walking to/from and standing at alternative work areas (e.g. photocopiers, paper shredders, mailroom); alternate sitting and standing as needed.
• Filing and handling materials is required.
• The Position Requires The Following Vision And Hearing Capabilities

BENEFITS

• Excellent Pay with Additional Bonus
• Very Affordable Health Insurance
• Blue Cross/Blue Shield Medical
• CVS/Caremark Prescription
• Delta Dental
• Superior Vision
• 401(k) with Employer Match – 5%
• Profit Sharing10
• Paid Holidays
• Vacation
• Company Paid Life Insurance - and STD and LTD*
• Optional Life, Hospital Indemnity, Critical Illness
• Healthcare and Dependent Care
• Flexible Spending Account (FSA)
• Tuition Reimbursement
• Employee Assistance Program