Administrative Assistant Senior - Clinical Operations

About the role

Responsible for providing advanced administrative support to the department. Ensures advanced administrative activities to provide efficiency and organization to the department. Reporting structure: Associate Vice President / Medical Executive.

Responsibilities

• Supports managers and department staff through a variety of tasks related to organization and communication.
• Maintains knowledge of a variety of the field's concepts, practices and procedures.
• May direct and lead the work of others.
• Answers and directs phone calls.
• Organizes meetings and schedules.
• Produces and distributes correspondence.
• Prepares reports and presentations.
• Reconciles expense reports.
• Assists with projects.
• Provides other direct administrative support to the assigned office.
• Handles complex and sensitive operational issues and provides conflict resolution.

Qualifications

Education: High School Diploma or Equivalent (GED) (Required).

Experience: Minimum of 5 years of relevant experience (Required). Relevant experience may be a combination of related work experience and degree obtained (Associate’s Degree = 2 years; Bachelor’s Degree = 4 years).

Prior experience in clerical or administrative support is required; prior experience in project management is highly preferred.

Skills

Highly independent with strong interpersonal communication, problem‑solving, critical thinking, and decision‑making abilities.

Benefits

• Full benefits (medical, dental and vision) starting on day one.
• Three medical plan choices, including an expanded network for out‑of‑area employees and dependents.
• Pre‑tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA) with employer contribution.
• Company‑paid life insurance, short‑term disability, and long‑term disability coverage.
• 401(k) plan that includes automatic Geisinger contributions.
• Generous paid time off (PTO) plan that allows you to accrue time quickly.
• Up to $5,000 in tuition reimbursement per calendar year.
• MyHealth Rewards wellness program to improve your health while earning a financial incentive.
• Family‑friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for loved ones.
• Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care; Access free legal guidance, mental health visits, work‑life support, digital self‑help tools and more.
• Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance.

Schedule

Typical schedule is 8:00 am – 4:30 pm; start and end times may be adjusted to accommodate business and candidate needs. Primarily based at GCMC with occasional travel to other Geisinger sites in Northeastern Pennsylvania.