Administrative Assistant - Sales Operations Specialist

Bullfrog International designs and manufactures luxury hot tubs featuring the patented JetPak Therapy System—modular jetted spa seats that allow users to customize, interchange, and upgrade their hot tub’s massages. Founded in 1996 and headquartered in the greater Salt Lake City, Utah metro area, our mission is to create peaceful lives through our values of Care, Commitment, and Trust, and our principles of Respect, Humility, and Continuous Improvement. Our Culture Promise empowers employees with autonomy, ownership, and support for growth, fostering balanced, peaceful lives.

About the role

Provide operational, administrative, and project support to sales leadership while driving efficiency across sales processes, systems, and programs. This role requires managing reports, maintaining account records, coordinating meetings and events, supporting CRM initiatives, creating training materials, and assisting with sales team content and communications. The ideal candidate is a proactive, detail-oriented problem solver with strong organizational, customer service, and communication skills. The ability to self-teach new tools and develop processes to teach others is key.

Responsibilities

• Provide support to Vice President of Sales, Sales Directors, Regional Managers, Channel-Marketing, and Director of Dealer Success.
• Build, update, and maintain reports using Excel (intermediate experience required). *Candidates will complete an open-book practical Microsoft Excel assessment prior to hire.
• Develop sales tools, processes, documents, checklists, and S.O.P.s to improve efficiency and standards.
• Assist with implementation of new HubSpot features for the Sales team (prior CRM experience required; HubSpot experience preferred).
• Create walk-through videos and standard process documents to align Regional Managers with unified operating procedures across North America.
• Create e-sign documents using Adobe Acrobat Sign.
• Build region maps using mapbusinessonline.com software (training provided).
• Build, maintain, and organize account files.
• Manage sales team meeting calendar, including scheduling (in-person and virtual), travel arrangements, facility bookings, conferences, reservations, catering, and executive support.
• Create requests for new content supporting the sales team.
• Establish and maintain professional business relationships with all levels of management, employees, and business contacts.
• Assist with general office errands, administrative tasks, and projects as needed.
• File and copy agreements and other critical documents.
• Occasional travel to sales conferences, meetings, or trade shows a few times a year.
• Occasionally assist with supporting international accounts and programs.

Requirements

• Resourceful self-starter who solves problems using available tools and proactively learns new skills via AI, Google, or YouTube tutorials.
• Demonstrates urgency, professionalism, patience, and strong interpersonal skills in fast-paced, time-sensitive, and confidential situations.
• Moderate skills in Microsoft Word, Excel, PowerPoint, and Outlook; ability to learn cloud-based programs like SharePoint, OneDrive, Teams, and Asana.
• CRM experience required; HubSpot experience preferred.
• Excellent customer service, written and verbal communication, planning, and organizational skills.
• Makes effective decisions with minimal supervision.
• Expert problem-solver, solution-oriented, and collaborative team player.
• Takes initiative to improve efficiency and develops skills rapidly.
• Strong multitasking and time-management skills; ability to prioritize, meet deadlines, and maintain workload balance.
• Anticipates the needs of executives, Regional Managers, and team members.
• Keeps teams on task in meetings and ensures follow-through on data collection and reports.
• High School Diploma required; College Education preferred.
• Minimum 2 years of professional experience as an administrator, executive assistant, account manager, customer service agent, operations manager, or similar role.

Schedule

In-office position with travel a few weeks a year.