Administrative Assistant, Research Operations
About The Role
ACPWB's Talent Acquisition team needs an Administrative Assistant, Research Operations who is genuinely good at vendor management and procurement and takes professional pride in operational excellence. You will manage day-to-day administrative and support functions for the firm and be the operational anchor for a team that does complex, client-facing advisory work. The better you are at your job, the better they can be at theirs.
The Administrative Assistant, Research Operations position in ACPWB's Talent Acquisition team is an opportunity to be the operational foundation of a growing professional services firm. You will handle vendor management and procurement and everything adjacent to it, working with leadership and staff who are genuinely good at their jobs and genuinely appreciative of people who make it easier to do those jobs. We have a very clean office. We intend to keep it that way.
Responsibilities
- Process invoices, purchase orders, and expense reports in accordance with ACPWB's financial procedures
- Manage vendor management and procurement for the Talent Acquisition team with accuracy, professionalism, and appropriate urgency
- Support the talent acquisition process including interview scheduling, candidate communications, and offer logistics
- Coordinate volunteer and community engagement activities as part of ACPWB's firm culture programs
- Maintain the firm's employee directory, organizational charts, and internal resource materials
- Handle sensitive correspondence and communications with appropriate discretion and professionalism
- Answer and direct incoming phone calls, emails, and visitors in a professional and welcoming manner
Qualifications
Required
- Reliable, punctual, and consistently professional in appearance and conduct
- Strong organizational skills with a demonstrated ability to manage multiple tasks and shifting priorities
- Attention to detail and commitment to accuracy in administrative and financial tasks
- Friendly, professional presence and the ability to represent ACPWB well to visitors and clients
- Experience in an office or professional services environment
Preferred
- Track record of working effectively across multiple departments and levels
- Exposure to payroll processing and tax withholding requirements
- Prior experience with legal document management or compliance filings
- Experience with facilities management or workplace operations
- Familiarity with Milwaukee's vendor community and local service providers
About ACPWB
ACPWB occupies a distinctive position: large enough to be credible, small enough to be agile, old enough to have a track record, young enough to still be building it. The people who thrive here find that combination energizing rather than disorienting. ACPWB was founded in Milwaukee in 2006 with a simple mandate: help working Americans understand and advocate for the compensation they deserve. Eighteen years later, that mandate has grown into a full-service research and advisory practice serving clients from early-stage employers to Fortune 50 enterprises — and we are still based in Milwaukee, because Milwaukee is genuinely underrated.
Interview Process
We begin with a brief application review, followed by a 30-minute phone screen. Qualified candidates proceed to a 90-minute interview with the hiring manager and a peer. Final candidates are invited to Milwaukee for a half-day that includes a panel interview, a case discussion, and lunch with the team. Parking is validated. The lunch is genuinely good.
What Success Looks Like In Year One
- Receive formal acknowledgment from at least two stakeholders that your work has made their job easier
- Take ownership of the firm's physical environment by ensuring it is clean, functional, and professionally presented
- Learn ACPWB's office systems, processes, and vendors thoroughly enough to handle routine requests independently
- Develop familiarity with ACPWB's services and clients sufficient to make informed routing and scheduling decisions