Administrative Assistant- Remote

Administrative Support Specialist (Full Time)Keep the case process moving, and be the person our team counts on.At IMA, every case depends on a team that is organized, responsive, and detail-minded. As an Administrative Support Specialist, you’ll work side by side with our Case Coordinators to keep referrals running smoothly from intake to final report. The salary for this position is $22 an hour. What your day looks likeSet up new cases in our case management system and support Case Coordinators with referralsGuide draft and final reports through quality reviewFollow up with doctors for signed consent forms and invoicesPrepare documents for evaluating experts and obtain raw dataSupport Medical Director Reviews, Initial Claims Reviews, and other review productsAnswer incoming calls and connect people with the right team memberProcess incoming faxes and keep case files organizedStep in to back up fellow Administrative Support team membersWhat you’ll needHigh school diploma or GEDWorking knowledge of Adobe Acrobat, Word, Excel, and OutlookA customer service mindset and a drive to exceed expectationsFamiliarity with case management systems, or the ability to learn quicklyIt’s a plus if you haveAdministrative or insurance claims experienceKnowledge of disability insuranceStrong multitasking skills and comfort in a fast-paced environmentExcellent written and verbal communicationWhy you’ll like it here You’ll join a collaborative team that values teamwork, safety, and respect. You’ll build real expertise in the claims and case management process, working with a team that relies on you.Ready to apply? Send your resume today. We’d love to hear from you. Our Government Services Division supports local, state, and federal agencies and delivers professional and objective medical and psychological examinations as well as ancillary services. Our Payer Services Division meets the evaluation and screening needs of Carriers, TPAs, Public Entities and Employers and includes behavioral health and physical medicine specialty services, working with a wide range of organizations within the workers' compensation, disability, liability, and auto markets. Our Clinical Research Division performs all types of Phase II-IV clinical trials in multiple therapeutic areas through a flexible nationwide network of site locations and virtual capabilities.