Administrative Assistant, Radiology Support Services

Req #: 0000260565 | Full-Time | Day Shift | Jersey City Medical Center, Radiology Support Services

About the role

This position is responsible for the clerical, registration, and scheduling functions for the Radiology department, ensuring efficient and accurate operations. The Administrative Assistant maintains oversight of Radiology’s scheduling data entries and addresses any issues that may arise.

Responsibilities

• Welcome patients, families, visitors, and physicians while providing exceptional customer service
• Ensure high-quality customer service, including scheduling, appointment wait times, and registration
• Prepare, organize, and maintain reports and unit documentation
• Collaborate with physicians, nurses, and the interdisciplinary healthcare team to promote efficient workflows and positive patient experiences
• Maintain clerical operations within all modalities of the department
• Coordinate and develop schedules to ensure adequate staffing coverage
• Participate in process improvement initiatives
• Support daily operations by maintaining supplies and ensuring an organized work environment

Requirements

• High school diploma or equivalent
• Minimum one year of prior radiology/medical experience in a healthcare facility
• Familiarity with medical terminology, CT, X-ray, and MRI protocols
• Knowledge of EPIC and McKesson PACS, TRS
• Strong communication, organizational, multitasking, and computer skills
• Ability to work effectively in a collaborative healthcare environment

Schedule

Monday–Friday, 7:00 AM–3:00 PM

Pay

$20.00 – $26.00 per hour. The compensation offered will depend on the candidate’s educational background, skills, and professional experience.

Benefits

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts through partners such as NJ Devils, NJ PAC, Verizon, and more