Administrative Assistant - Payroll Services AS9903

About the role

This position provides administrative support for the Payroll Services department and represents the department to campus constituents. The responsibilities include:

• Prioritizing and triaging incoming communications
• Determining appropriate routing and response strategies
• Mailing paychecks
• Distributing reissued W-2 forms
• Assisting in the fiscal management of the department
• Assisting with the hiring process for positions in Payroll Services
• Training new staff on payroll policies, best practices, and internal processes

Responsibilities

• Prepares written responses to various payroll related requests
• Manages highly confidential employee and compensation data
• Aids in the fiscal year budget process
• Responds to other requests for information
• Trains new staff on payroll policies, best practices, and internal processes

Requirements

• High School/GED (degree must be conferred on or before agreed upon start date)
• Five years of related experience

Qualifications

• Understanding and proficiency in customer service
• Excellent communication skills
• Good problem-solving, research, and public relations skills
• Strong attention to detail
• Flexibility to handle multiple priorities with poise and professionalism
• Proficient in the use of MS Office software

Skills, Proficiencies, and/or Knowledge

• Customer service understanding and proficiency
• Excellent communication skills
• Interpersonal skills
• Confidentiality maintenance
• Problem-solving, research, and public relations skills
• Keyboarding skills including typing
• Attention to detail
• Flexibility to handle multiple priorities
• Professionalism
• Use of MS Office software

Benefits

N/A

Pay

$14.00 - $20.00 Hourly

Schedule

Monday through Friday, 8:00 AM - 5:00 PM.