Administrative Assistant - Part Time

Responsibilities

• Greet and assist rental, lease, and contracted maintenance customers via phone, email, and in person, serving as a key point of contact for the office
• Answer incoming calls and route inquiries appropriately
• Book truck rental reservations for commercial customers
• Aid with processing shop repair orders
• Aid with management of customer insurance documentation
• Maintain and file all paperwork, including DOT records, in proper chronological order to ensure ongoing fleet compliance
• Assist with scheduling maintenance appointments with customers for their fleet vehicles
• Conduct inbound/outbound inspections of trucks
• Other administrative duties as assigned

Qualifications

• Neat, organized, and detail-oriented, especially with filing and recordkeeping
• Excellent verbal and written communication skills
• Self-motivated and professional demeanor
• Strong team player with a dedication to customer and service excellence
• Proficient with Microsoft Word, Excel, Outlook, and Google Apps (including Sheets)
• Able to learn and consistently follow DOT, maintenance, and administrative procedures
• High school diploma or equivalent required
• Valid driver's license required

Pay

Competitive wages

Schedule

Part-time position, 7:30am-12:30pm preferred

Benefits

• Paid time off & holidays
• 401k match

Company Information

RWC International is a proven leader in the truck and bus service and repair industry. RWC is a family-owned company that cares, and we offer competitive wages, a flexible schedule, paid time off & holidays, and a 401k match.

About the Role

We are offering an opportunity for a Customer Service Coordinator to join our team. This role is ideal for someone who enjoys administrative work, thrives on staying organized, and takes pride in providing excellent service.

Equal Opportunity Employer

RWC Group is an Equal Opportunity Employer M/F/V/H.