Administrative Assistant - Part-Time

About the role

Northpoint Recovery Holdings, LLC began 2009 as Ashwood Outpatient and officially launched the Northpoint platform in 2015. Now celebrating 10 years of growth in 2025, Northpoint is a leading behavioral healthcare provider offering evidence-based treatment for adults with substance use and co-occurring disorders through the Northpoint Recovery brand, and mental health treatment for adolescents through Imagine by Northpoint. Operating under an in-network, commercial insurance model, Northpoint has grown exclusively through de novo expansion—from two facilities to seventeen across the Western U.S.—with more planned in both existing and new markets. We’re guided by core values of humility, heart, inspiration, and conviction. Our mission is simple: saving lives and restoring relationships by helping people get their lives back, and treating every individual with empathy and respect.

Responsibilities

• Care for patient-facing duties as well as general office management tasks
• Handle patient and visitor reception, greeting, and assisting
• Coordinate office management schedules, coverage, and team needs
• Communicate with clients and staff via telehealth
• Collect and document necessary intake paperwork and statistics
• Support data tracking and training initiatives
• Manage inventory ordering and facility maintenance
• Facilitate fire drills, egress testing, and safety committee meetings
• Maintain a clean and organized lobby environment
• Coordinate client assessments and orientation materials
• Plan and execute in-house activities and celebrations
• Provide training to incoming and current reception and clinical staff
• Liaise with facility vendors for cleaning, maintenance, and transportation services
• Manage and respond to inquiries and information requests
• Adhere to company policies and maintain confidentiality

Qualifications/Requirements

• At least 21 years of age
• Excellent communication and time management skills
• Strong telephone and office etiquette
• Knowledge of Microsoft Office Suite and other office-related computer software
• Ability to perform duties with minimal supervision
• Action-oriented with the ability to adapt to change, work independently, prioritize tasks, and drive to finish
• Excellent critical thinking, organizational, and written/verbal communication skills
• Comfortable analyzing information and dealing with complexity
• Quickly and effectively identify and resolve problematic situations
• Able to handle confidential material in a reliable manner
• Ability to perform several tasks concurrently with ease and professionalism
• Strong attention to detail and accuracy
• Proficiency with Microsoft Office Suite