Administrative Assistant (part-time, 5 hours/week and as needed)

Hourly rate varies based on geographic location, education, experience, qualifications, and market factors.

This role covers the front desk/reception area at Mohawk Global’s Syracuse headquarters for approximately five (5) hours per week during lunch periods, plus backup administrative support during vacations, sick time, and other absences.

About Us

Mohawk Global is a 350+ person team of logistics and trade specialists dedicated to fulfilling the supply chain needs of our customers with a strong emphasis on customs brokerage, domestic and international transportation, trade compliance, education, and consulting. Our business practices are driven by three core values: to ENRICH purposefully, to CARE personally, and to DELIVER professionally.

Position Summary

The Administrative Assistant reports directly to the Executive Assistant and must exhibit exceptional communication skills, attention to detail, and experience working in a business office environment. The ideal candidate will consistently project a pleasant and professional demeanor both internally and externally with clients and visitors.

Responsibilities

• Answer all incoming phone calls in a polite and professional manner and welcome visitors, identify the purpose of their visit, and direct them to the appropriate department
• Manage daily incoming and outgoing mail and express messenger packets
• Maintain a clean and orderly reception area
• Perform general administrative duties (copying, filing, etc.)
• Provide coverage for the full-time receptionist position when needed (e.g., sick leave, vacation)
• Perform other duties as assigned

Requirements

• 2-3 years of experience in an administrative assistant, receptionist, or support role
• Proficiency in Microsoft programs (Word, Excel, PowerPoint, and Outlook)
• Understanding of office practices and procedures, and knowledge of Business English including punctuation, spelling, and grammar
• Typing and keyboarding skills
• Superior organizational and time management skills

Desired Characteristics

• Positive, “can do” attitude
• Self-motivated
• Excellent written and verbal communication and customer relation skills