Administrative Assistant- OLGMC Med Staff- Full Time

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.

About the role

This job performs a variety of clerical tasks such as typing, filing, sorting, photocopying, composing correspondence, maintaining calendars, booking travel, submitting expense reports, creating documents such as memos, project coordination, handling meeting arrangements, taking minutes from meetings, customer relations, and ordering supplies. Acts as the point of contact for the department answering calls, relaying messages, and escalating issues to the appropriate person or group. Manages projects and organizes events such as lunches, tracks all physician vacation and meeting requests, and processes all physician reimbursements.

Responsibilities

• Provides general administrative support for the department and/or specific managers/directors within the department.
• Establishes and maintains good rapport and cooperative working relationships with representatives/vendors from external companies, co-workers, personnel from other departments, senior management personnel, and physicians throughout the facility.
• Schedules and coordinates meetings and travel.
• Manages special projects for the department.
• Types and composes routine correspondence accurately, timely, and in the appropriate format.
• Develops and manages the department’s detailed service assignment schedule for staff physicians.
• Performs other related duties as required.
• Remains knowledgeable on current federal, state, and local laws, accreditation standards, or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations, and standards.

Requirements

• High School diploma or equivalent.
• 5 years of relevant experience.
• Related transaction processing experience preferably in a healthcare setting.

Skills

• Knowledge of business management principles including operations, finance, audit, personnel, and resource management.
• Computer skills and dexterity required for data entry and retrieval of patient information.
• Proficient with Windows-style applications and keyboard.
• Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
• Strong organizational skills.
• Good time management skills.
• Ability to travel throughout and between facilities.
• Must be able to stoop, bend, reach, and grab with arms and hands, and have manual dexterity.
• Must be able to sit for prolonged periods of time.

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects.
• Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work when it requires walking or standing to a significant degree; or when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible.
• Mechanical lifting devices (e.g., carts, dollies, pallet jacks, forklift trucks, etc.) or team lifts should be utilized.
• Normal routine involves no exposure to blood, body fluid, or tissue, and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.
• There may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning, and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.