Administrative Assistant - Office Professional

About the role

At the Tom James Company, an Office Professional supports our sales team members, store leaders, and key organizational leaders fulfilling our mission to be a global leader in the fashion industry. An Office Professional is a valued member of the Tom James support team. This part‑time position is located in the Elmhurst Township, PA office and requires regular onsite attendance.

Responsibilities

• Order Entry: Entering Order Tickets, Customer Order Forms, and customer payments daily
• Receiving & Shipping: Unpacking received shipments daily; prepping and steaming (if necessary) garments for delivery; placing on proper Sales Professionals rack; processing returns, remakes and alterations; preparing all clothing for delivery by sales professional; picking up and delivering client items as needed
• Alterations: Entering all alteration instructions into the proprietary system; delivering/picking up garments to/from outside (contract) tailors; compiling Alteration Expense Summary for in‑house tailors and sending to Accounting
• Telephones/E‑Mail/Mail: Answering incoming phone calls and giving messages to Sales Professional; checking store e‑mail daily and giving all information to the proper person(s)
• Bank Deposits/Errands: Making follow‑up calls to factories, customers, and corporate office; performing other duties as assigned

Requirements

• Experience with social media platforms for marketing and research purposes
• Extensive knowledge of computer, Microsoft Office software and Google Docs
• Ability to multi‑task in a fast‑paced environment, prioritize multiple projects and consistently meet deadlines
• Strong organizational skills
• Ability to bend and lift 20 lbs.
• Valid Driver’s License (Exception: larger metropolitan areas)

Benefits

• Generous PTO plan
• Paid holidays
• 401(k) plan

Pay

$17.00 per hour

Schedule

4 hours per week