Administrative Assistant- Mitchell (Full Time)

Summary

Directly supports our customers and front-line operations by engaging in positive professional relationships, performing administrative duties, and completing basic teller transactions.

Key areas of responsibility

• Customer service:

  • Communicate professionally and courteously with internal and external clients and adhere to phone etiquette policies.
  • Respond to general inquiries and utilize knowledge of bank areas to properly direct calls and inquiries.
  • Ask questions to recognize client needs, recommend products and services, and make referrals to our business partners when possible.

• Administrative & compliance:

  • Adhere to all CorTrust policies and handbooks, complete required security and regulatory training, and maintain customer privacy and confidentiality.
  • Supports Bank and staff in administrative functions such as document management, retention, reporting, and communications.
  • Responds positively to other duties as assigned.

• Teller transactions & cash handling:

  • Accurately complete basic teller transactions such as cash and check deposits, check cashing, credit payments, and withdrawals.
  • Demonstrate accurate cash handling and reporting, including balancing drawers and ATMs, filing Currency Transaction Reports (CTRs), and monitoring cash levels.

Key competencies

The ideal candidate for Administrative Assistant possesses a combination of education and experience to be able to perform the primary duties of this position with little supervision, managing multiple projects simultaneously. They adapt easily to system, process, product, and service changes, and are able to reason, problem solve and think critically. They must demonstrate a high level of integrity, personal diplomacy, and respect. Must demonstrate proficiency in technology operation (phones & computers) and in Microsoft Office and Outlook. Must be able and willing to abide by all Bank policies, procedures, and Federal banking regulations.

Pay

Commensurate with experience.

Schedule

Full-time.

Benefits

Includes perks like a 401k, Employee Stock Ownership Plan, insurance, paid time off, service awards, and community service opportunities.

CorTrust is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.