Administrative Assistant – Mailroom

Responsibilities

• Scanning, copying, and mailing documents from the law firm’s mailroom location.
• Retrieving and responding to a variety of client and internal firm requests via phone or email.
• Learning basic legal documents and terminology.
• Ensuring timely, courteous, and thorough responses to a heavy volume of email correspondence.
• Providing exceptional customer service to internal clients at every level of interaction.
• Supporting attorneys in a high-volume, time-sensitive atmosphere.
• Maintaining strict confidentiality of client and borrower information and firm processes.
• Performing other duties and responsibilities as needed.

Requirements

• Ability to carry 10 pounds or more.

Qualifications

• Must have excellent verbal and written communication skills.
• Must have proficiency in MS Office suite.
• Must be committed to providing exceptional customer service.
• Must be able to work with others in a congenial and team-oriented manner.
• Must be self-motivated.
• Must possess exceptional organizational skills; the position requires the ability to multi-task and be adaptable to continual change.
• Must have excellent attention to detail.

Education

• A high school degree is required.
• A college degree is strongly preferred.
• Must have recently graduated from college or have 2-3 years of relevant experience.

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit for extended periods of time.

Work Environment

• Normal office working conditions.
• The noise level in the work environment is quiet to moderate.

Pay

$18.00-$22.00/Hourly

Schedule

Monday through Friday 8:00am to 5:00pm