Administrative Assistant III

Responsibilities

• Provides administrative support to the Adult Day Health Center (ADHC) and the Center Director.
• Completes the opening and/or closing of the office.
• Answers and directs all incoming calls to appropriate individuals and departments.
• Greets and/or directs visitors and employees to the facility.
• Provides general information about InnovAge programs and services to participants, families, outside agencies, and the general public.
• Provides backup coverage to other administrative team members.
• Receives, sorts, scans, and distributes mail and electronic faxes in a timely manner.
• Orders and coordinates the delivery of office supplies, maintaining adequate supply.
• Acts as a point person in case of any emergency situation(s) that occur during office hours.
• Maintains various files and ensures that records are filed correctly and in a timely manner.
• Covers for other administrative team members in organizing office space, equipment, supplies, and forms.
• Runs reports using various software applications in assistance of management.
• Covers for other administrative team members in overseeing all center administrative efforts and communicating to the Inter-Disciplinary Team.
• Completes miscellaneous projects for the team as appropriate.
• Attends meetings, performs setup and coordination, and takes minutes as needed.

Requirements

• 8+ years of administrative support experience.
• Advanced skill level with MS Teams & Office (Outlook, Word, Excel).
• Strong grammar, spelling, punctuation, editing, and verbal/written communication skills.
• Experience managing high call volume on a multi-line phone system.
• Experience and use of office equipment such as copiers, printers, fax machines, postage meters, scanners, and computers.
• Experience with handling and maintaining confidentiality of various issues and/or responses and maintaining professionalism.
• A High School Diploma/GED.
• A Bachelor’s degree preferred.

Benefits

• The pay offered for the position will take into consideration the candidate’s geographic region, job-related knowledge, skills, experience, and internal equity, among other factors.
• InnovAge offers a comprehensive benefits package which includes medical, dental, and vision insurance, short and long-term disability, life insurance and AD&D, supplemental life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays.
• InnovAge is dedicated to empowering seniors to live independently, allowing them to age in their own homes and communities safely. InnovAge offers an alternative to nursing homes through its Program of All-inclusive Care for the Elderly (PACE), which provides enrolled seniors with customized healthcare and social support at PACE Adult Day Health Centers.
• At InnovAge, our team members are our greatest asset and have a significant impact on the lives of our participants every day. When you join InnovAge, you'll work alongside talented, respectful, and passionate colleagues within a patient-centered care model.
• InnovAge is committed to equal opportunity and affirmative action, and we strive to create a diverse and inclusive workplace.
• We consider all qualified candidates for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity/expression, national origin, disability, protected veteran status, pregnancy, or any other protected status.