Administrative Assistant II- Residence Life

Grayson College is located in the heart of Grayson County and provides a vital link for higher education. GC offers small classes for personalized instruction, affordable tuition, caring, professional faculty, and the convenience of day, evening, or online classes. The college serves approximately 5,000 students annually and is highly respected by surrounding universities and industries as an excellent source of quality graduates.

About the Role

Provides mid-level clerical and administrative support to Residence Life. The salary range for this position is $15.82 to $23.73 hourly.

Responsibilities

• Performs clerical duties such as collecting and distributing department mail, preparing correspondence, completing general word processing assignments, filing, sorting, faxing, and distributing information to others (45%).
• Answers and directs telephone calls; resolves questions and concerns within area of expertise. Collects information and contacts other departments as needed for questions or concerns related to other areas (20%).
• Greets and directs guests to the appropriate person; provides quality customer service by answering questions and providing accurate information about the college and its services (10%).
• Performs basic accounting tasks, such as entering requests for purchase orders, entering invoices to be paid from the proper account, and other basic financial record keeping (10%).
• Maintains schedules for individuals, meetings, conference rooms, and/or other special events; coordinates travel arrangements as needed (5%).
• Assists with meetings and special events: sends invitations, makes reservations, prepares materials, orders refreshments, records minutes, and other related assignments (5%).
• Performs other job-related duties as assigned (5%).

Performance Expectations

• Demonstrates the Viking Values of balance, clarity, gratitude, service, teamwork, and trust.
• Complies with all state and federal laws and regulations related to higher education.
• Maintains the confidentiality of student information and other private records.
• Greets all visitors in a courteous, friendly, timely, and professional manner.
• Answers the telephone promptly in a courteous, friendly, and professional manner.
• Maintains a professional appearance and demeanor for greeting visitors.
• Provides a high level of service to all members of the campus, community partners, and other constituents.
• Maintains current knowledge of computer systems and applications required to perform daily work.
• Attends training and professional development opportunities as assigned.

Requirements

• Six months to two years of similar or related experience.
• A high school education or GED.

Skills

• Keyboard and 10-key calculator skills.
• Good verbal and written communication skills.
• Basic customer service skills; demonstrates courtesy and respect towards others.
• Basic knowledge of Microsoft Word and Excel with aptitude to learn the phone system, email system, and other technology applications.

Work Environment

Regular exposure to favorable conditions such as those found in a typical office. The work is typically sedentary; however, there may be some walking, standing, bending, carrying of light items, or driving an automobile. No special physical demands are required.

Benefits

• Medical, dental, and vision insurance.
• Life, short-term, and long-term disability insurances available.
• Medical premiums covered by Grayson College for full-time employees only.
• Vacation accrual: 2 weeks per year.
• Sick leave accrual: 2 weeks per year.
• Personal leave: 2 days for full-time employees per year.
• Paid holidays: Labor Day, Thanksgiving Break, Winter Break, Martin Luther King Jr. Day, Spring Break, Memorial Day, Juneteenth, and Independence Day.
• Tuition: Full-time employees, their spouse, and dependents are eligible for coverage of full Grayson College tuition amount.